Award

Live Services Support

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

06 Oct 2025 at 11:46

Summary of the contracting process

The procurement process for "Live Services Support" was conducted by H M Revenue & Customs in the United Kingdom, focusing on IT services such as consulting, software development, Internet, and support. This selective procurement was part of a call-off from a framework agreement, valued at £18,000,000. The tender's final status is "complete," with the award made to Mastek, a large supplier. The relevant dates include the end of the tender period on 2nd October 2025 and the commencement of the contract period from 3rd October 2025 to 2nd April 2027. The procurement falls under the 'services' category and took place in England.

This tender offers substantial opportunities for businesses specialising in IT services to expand their portfolio and establish a partnership with a major government department. While the procurement was not specifically targeted at SMEs or VCSEs, large companies capable of providing comprehensive IT solutions stand to benefit significantly. Engaging in such contracts can potentially lead to further opportunities within government frameworks and establish reputations in the public sector procurement market.

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Notice Title

Live Services Support

Notice Description

Live Services Support

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4b9fbbfa-750f-4e1a-841e-d5d7bd1b5665
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f049872a-8a09-4fea-89f1-ec408bbeb2ec
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£18,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£18,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Oct 20254 months ago
Submission Deadline
2 Oct 2025Expired
Future Notice Date
Not specified
Award Date
1 Oct 20254 months ago
Contract Period
2 Oct 2025 - 2 Apr 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
James Gadsby
Contact Email
james.gadsby@hmrc.gov.uk
Contact Phone
03000587701

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified

Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

MASTEK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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