Tender

TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service

TRANSPENNINE TRAINS LIMITED

This public procurement record has 1 release in its history.

Tender

23 Oct 2024 at 15:30

Summary of the contracting process

Transpennine Trains Limited, located in Manchester, is seeking to procure a Single Customer View data platform along with its implementation and an ongoing managed service. Additionally, they aim to award a separate agreement for the managed service of their current CRM solution. The tender, titled "TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service", falls under the IT services category, specifically consulting, software development, internet, and support. The procurement process is in the Tender stage and follows a selective negotiation procedure. Bidding closes on 25th November 2024, and the contract is expected to run from 1st July 2025 to 30th June 2027, with an estimated value of £3,000,000. Delivery is expected within the North West region of the United Kingdom.

This tender presents significant business opportunities, especially for SMEs that specialise in IT services, data platform solutions, and CRM management. Companies with robust capabilities in managing and implementing complex IT systems are well-positioned to compete. By securing this contract, businesses can enhance their portfolio with a substantial public sector project, foster long-term client relationships, and gain prominence in the IT services market. The selective procurement method ensures that suppliers capable of meeting precise technical requirements have a higher chance of success, benefiting from a more focused and competitive selection process.

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Notice Title

TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service

Notice Description

TPT are looking to award agreement for the procurement of a data platform solution (known as Single Customer View) the implementation of the platform and the ongoing managed service of the data platform. Additionally, TPT are also looking to award an agreement for the Managed Service of its current CRM solution. For the avoidance of doubt, a new CRM solution is not included in the scope of this requirement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4bd30e1a-c5ea-4151-924f-7cdbf3956ece
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4ece800e-1f73-446e-a92d-42769d66272b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20241 years ago
Submission Deadline
25 Nov 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2025 - 30 Jun 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRANSPENNINE TRAINS LIMITED
Contact Name
Not specified
Contact Email
procurement.services@tpexpress.co.uk
Contact Phone
+447929383644

Buyer Location

Locality
MANCHESTER
Postcode
M1 6LT
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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