Award

Quail-innovative healthcare risk management solution

SUSSEX PARTNERSHIP NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

07 Jul 2025 at 09:19

Award Notice
Summary of the contracting process

The procurement process led by Sussex Partnership NHS Foundation Trust focused on the "Quail-innovative healthcare risk management solution", an AI-powered platform to enhance patient experience and safety analytics. Located in Worthing, United Kingdom, the project falls under the industry category of IT services, including consulting and software development. The procurement stage is complete, with an award issued on 25th June 2025. The procurement was conducted via a selective process, specifically a call-off from a framework agreement, with a contract commencing on 1st July 2025 and concluding on 30th June 2026. The total contract value was £40,000 GBP, and the awarded supplier was Quantium Health Limited.

This tender presents opportunities for businesses specialising in health IT, particularly those with innovative solutions in patient data management and analytics. Although the opportunity was not specifically targeted at SMEs or VCSEs, companies with expertise in AI technology applications in healthcare could see considerable growth by delivering similar solutions to other trusts or healthcare organisations. Suppliers with a proven track record in developing cutting-edge healthcare software tools would be well-suited to compete for such opportunities.

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Notice Information

Notice Title

Quail-innovative healthcare risk management solution

Notice Description

Quail is an AI-powered patient experience and safety analytics platform developed by Buckinghamshire Healthcare NHS Trust in partnership with Quantium. The system transforms unstructured patient feedback from complaints, PALS, and incidents into actionable insights by automatically identifying themes, trends, and improvement opportunities that manual methods miss.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0043e2f3-cb6b-4163-a9ba-5323ac854ec9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
£40,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jul 202510 months ago
Submission Deadline
30 Jun 2025Expired
Future Notice Date
Not specified
Award Date
24 Jun 202510 months ago
Contract Period
30 Jun 2025 - 30 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SUSSEX PARTNERSHIP NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORTHING
Postcode
BN11 1HS
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
Not specified
Local Authority
Worthing
Electoral Ward
Central
Westminster Constituency
Worthing West

Supplier Information

Number of Suppliers
1
Supplier Name

QUANTIUM HEALTH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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