Award

Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

02 Dec 2025 at 15:35

Award Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council has completed the procurement process for the "Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD." This tender, focusing on information systems and technology services, has reached the award stage as of 1st December 2025. A contract valued at £794,300 was awarded to Sera Neon Ltd, starting from 1st January 2026 and ending on 31st December 2028. Located in West Midlands, the council sought a managed service provider for Oracle Fusion, serving around 4,500 internal users and approximately 10,000 users across schools and Sandwell Children's Trust. The procurement was executed through a selective, restricted procedure targeting specific service providers.

This tender represents a substantial opportunity for businesses specialising in managed IT services, particularly those with experience in Oracle systems. With the need to support a large user base within a public sector context, companies providing strategic IT reviews and planning services are well-suited to compete in similar tenders. Although the contract awarded does not suit SME or VCSE organisations, larger firms with a focus on comprehensive IT service delivery could potentially benefit from future contracts as Sandwell Metropolitan Borough Council continues to innovate and upgrade its IT infrastructure.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD

Notice Description

Sandwell Metropolitan Borough Council (SMBC) is seeking a qualified Managed Service Provider (MSP) to deliver a comprehensive Oracle Managed Support Service for Oracle Fusion. This follows the council's successful implementation of Oracle Fusion in September 2025, replacing the legacy Oracle SBS system. The new system supports approximately 4,500 internal users and an additional 10,000 users across schools and Sandwell Children's Trust. The current support contract, delivered by Infosys, is due to end on 31st December 2025

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/854a0edc-dcaa-43e3-bd40-b4f962275736
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222000 - Information systems or technology strategic review and planning services

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£794,300 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20252 months ago
Submission Deadline
2 Sep 2025Expired
Future Notice Date
Not specified
Award Date
1 Dec 20252 months ago
Contract Period
1 Jan 2026 - 31 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Carole Le Roux
Contact Email
carole_leroux@sandwell.gov.uk
Contact Phone
0121 569 3628

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 3DB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
Not specified
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
1
Supplier Name

SERA NEON

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e-2025-12-02T15:35:32Z",
    "date": "2025-12-02T15:35:32Z",
    "ocid": "ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-230-9669-SMBC 25052 - AWARD",
        "title": "Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD",
        "description": "Sandwell Metropolitan Borough Council (SMBC) is seeking a qualified Managed Service Provider (MSP) to deliver a comprehensive Oracle Managed Support Service for Oracle Fusion. This follows the council's successful implementation of Oracle Fusion in September 2025, replacing the legacy Oracle SBS system. The new system supports approximately 4,500 internal users and an additional 10,000 users across schools and Sandwell Children's Trust. The current support contract, delivered by Infosys, is due to end on 31st December 2025",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72222000",
            "description": "Information systems or technology strategic review and planning services"
        },
        "additionalClassifications": [
            {
                "id": "72222300",
                "scheme": "CPV",
                "description": "Information technology services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "B69 3DB"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2025-09-02T15:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2026-01-01T00:00:00Z",
            "endDate": "2028-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-16",
            "name": "Sandwell Metropolitan Borough Council",
            "identifier": {
                "legalName": "Sandwell Metropolitan Borough Council"
            },
            "address": {
                "streetAddress": "Freeth Street, Oldbury",
                "locality": "West Midlands",
                "postalCode": "B69 3DB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Carole Le Roux",
                "email": "carole_leroux@sandwell.gov.uk",
                "telephone": "0121 569 3628"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-328250",
            "name": "Sera Neon Ltd",
            "identifier": {
                "legalName": "Sera Neon Ltd"
            },
            "address": {
                "streetAddress": "86-90 3rd Floor, Paul Street, London, United Kingdom, EC2A 4NE"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-16",
        "name": "Sandwell Metropolitan Borough Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e-1",
            "status": "active",
            "date": "2025-12-01T00:00:00Z",
            "datePublished": "2025-12-02T15:35:31Z",
            "value": {
                "amount": 794300,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-328250",
                    "name": "Sera Neon Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-01-01T00:00:00Z",
                "endDate": "2028-12-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/854a0edc-dcaa-43e3-bd40-b4f962275736",
                    "datePublished": "2025-12-02T15:35:31Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}