Notice Information
Notice Title
Customer Relationship Management System
Notice Description
Customer Relationship Management System Year 2 extension invoked to 28 December 2026.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-4c40b9d9-f41e-42d4-9517-f212a298bdb4
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/0034e4cb-0b1e-422f-ace5-b2d5c6d20883
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48445000 - Customer Relation Management software package
Notice Value(s)
- Tender Value
- £9,500,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £4,231,561 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Oct 20254 months ago
- Submission Deadline
- 23 Dec 2019Expired
- Future Notice Date
- Not specified
- Award Date
- 26 Apr 20205 years ago
- Contract Period
- 30 Apr 2020 - 27 Dec 2026 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HM LAND REGISTRY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- PLYMOUTH
- Postcode
- PL5 9BY
- Post Town
- Plymouth
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK4 Devon
- Small Region (ITL 3)
- TLK41 Plymouth
- Delivery Location
- Not specified
-
- Local Authority
- Plymouth
- Electoral Ward
- Honicknowle
- Westminster Constituency
- Plymouth Moor View
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/0034e4cb-0b1e-422f-ace5-b2d5c6d20883
2nd October 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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