Tender

Customer Centric Training

FUTURES HOUSING GROUP

This public procurement record has 1 release in its history.

Tender

05 Aug 2024 at 14:28

Tender Notice
Summary of the contracting process

The Futures Housing Group (FHG) has announced a tender titled "Customer Centric Training" under the industry category of training services (CPV: 80500000). This procurement process focuses on enhancing customer engagement in light of new legislations, such as the Social Housing Review and new consumer standards regulations. The open procedure is targeted for suppliers below the threshold and involves delivering services in the East Midlands, United Kingdom. Potential bidders should note the tender period ending on 19th August 2024 at 11:00 AM, with the contract slated to start on 1st October 2024 and conclude by 1st March 2026. The total contract value is £45,000 GBP.

This procurement opportunity provides a significant growth prospect for small and medium-sized enterprises (SMEs) that specialise in training services, particularly those experienced in customer engagement under stringent regulatory environments. It offers a platform to work with a reputable housing organisation, potentially leading to more substantial contracts in the future. Businesses well-suited for this tender should be adept at developing training programmes tailored to regulatory changes and capable of delivering high-quality, impactful training within the specified timeframe and budget.

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Notice Information

Notice Title

Customer Centric Training

Notice Description

New legislations impact on how FHG should engage with customers, such as the Social Housing Review and new consumer standards regulations. The Regulator and Ombudsman have received greater power to review and assess how organisation work with customers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4cc4afe3-ea77-428b-9d86-97c9b5163ed1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9d2f3096-8095-410e-8d99-3c63633a9bbf
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80500000 - Training services

Notice Value(s)

Tender Value
£45,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Aug 20241 years ago
Submission Deadline
19 Aug 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2024 - 1 Mar 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FUTURES HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CASTLE DONNINGTON
Postcode
DE74 2SA
Post Town
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF East Midlands (England)
Local Authority
North West Leicestershire
Electoral Ward
Daleacre Hill
Westminster Constituency
North West Leicestershire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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