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PAHT - RIS CRIS Annual Maintenance and Support

The Princess Alexandra Hospital NHS Trust

This public procurement record has 1 release in its history.

Award

20 Oct 2026 at 09:55

Award Notice
Summary of the contracting process

The Princess Alexandra Hospital NHS Trust bought annual maintenance and support for its Radiology CRIS system, a clinical radiology information system. The requirement covers ongoing software maintenance and support for the system used in the Trust’s radiology service. This is a specialist healthcare IT software support requirement, rather than a general supply of medical equipment. The Trust is based in Welwyn Garden City, and the work is associated with its hospital in Harlow, CM20 1QX. The procurement description identifies delivery of the support through the NHS Supply Chain National Framework Agreement for Medical IT. The Trust is the buyer and will use the services for its radiology system.

The procurement is complete and was awarded to Magentus Software Limited. The award was made on 29 March 2024, with a contract period from 31 March 2024 to 30 September 2028. The contract value is £310,000. The procurement was a selective call-off from a framework agreement, specifically the NHS Supply Chain National Framework Agreement for Medical IT. The stated estimated value range was £300,000 to £310,000. The submission deadline was 4 March 2024 at 12:00. No separate evaluation criteria or scoring basis are stated in the procurement details, so the award basis cannot be described more specifically.

This award shows demand from The Princess Alexandra Hospital NHS Trust for sustained specialist support of a radiology CRIS system, procured through the NHS Supply Chain Medical IT framework. Suppliers seeking to compete for a similar requirement would need demonstrable capability to maintain and support the relevant radiology information system, including the expertise and service capacity to provide support over a multi-year contract. The selected supplier is identified as an SME, showing that this scale of specialist software support was delivered by a smaller business. The Trust’s requirement is focused on the installed CRIS system and its ongoing operational support, so experience in comparable clinical software maintenance would be directly relevant. The buyer marked the procurement as unsuitable for SMEs and voluntary, community or social enterprises, despite the supplier’s SME classification.

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Notice Information

Notice Title

PAHT - RIS CRIS Annual Maintenance and Support

Notice Description

The Princess Alexandra Hospital NHS Trust award for Annual Support and Maintenance for the Radiology CRIS system via NHS Supply Chain - National Framework Agreement for Medical IT Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4d0fb3b8-1d93-4e74-a156-c8264318f10c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dd512a72-48d1-4437-b72f-374fca62bc4f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
£310,000 £100K-£500K
Lots Value
Not specified
Awards Value
£310,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Mar 20242 years ago
Contract Period
31 Mar 2024 - 30 Sep 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Princess Alexandra Hospital NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Postcode Area
St Albans
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

Magentus Software Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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