Award

Professional Services for supporting Microsoft Technologies - AWARD

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

13 Apr 2023 at 15:10

Summary of the contracting process

The Norfolk County Council has awarded a contract titled "Professional Services for supporting Microsoft Technologies" for system and support services. The procurement method was an open procedure, and the contract period is from 17th April 2023 to 16th April 2024. The tender period ended on 16th March 2023, with Phoenix Software Ltd being the awarded supplier. The contract value is £129,000, and the buying organization is located in Norfolk, United Kingdom.

This contract presents opportunities for businesses involved in systems and technical consultancy services to engage with Norfolk County Council. Businesses offering support services related to Microsoft technologies may find this tender suitable for their expertise. The procurement process has now reached the award stage, offering relevant businesses a chance to contribute to the council's IT infrastructure and reduce incident resolution times as outlined in the project description.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Professional Services for supporting Microsoft Technologies - AWARD

Notice Description

Norfolk County Council has retendered the council's existing service contract for Professional Services for supporting Microsoft Technologies. The Council is purchasing support to: o Provide a point of escalation for the NCC Infrastructure, Applications and Desktops specialists. o Reduce of resolution time for incidents and problems related to Microsoft technologies. o Reduce the number of incidents and problems related to Microsoft technologies.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8ee071db-aacf-4979-b689-38e1ae3e1cc1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72220000 - Systems and technical consultancy services

72250000 - System and support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£129,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20232 years ago
Submission Deadline
16 Mar 2023Expired
Future Notice Date
Not specified
Award Date
10 Apr 20232 years ago
Contract Period
16 Apr 2023 - 16 Apr 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Claire Dawson (Admin)
Contact Email
claire.dawson@norfolk.gov.uk
Contact Phone
01603 223945

Buyer Location

Locality
NORFOLK
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43-2023-04-13T16:10:10+01:00",
    "date": "2023-04-13T16:10:10+01:00",
    "ocid": "ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-217-2467-NCCT42631 - AWARD",
        "title": "Professional Services for supporting Microsoft Technologies - AWARD",
        "description": "Norfolk County Council has retendered the council's existing service contract for Professional Services for supporting Microsoft Technologies. The Council is purchasing support to: o Provide a point of escalation for the NCC Infrastructure, Applications and Desktops specialists. o Reduce of resolution time for incidents and problems related to Microsoft technologies. o Reduce the number of incidents and problems related to Microsoft technologies.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72250000",
            "description": "System and support services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72220000",
                "description": "Systems and technical consultancy services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "NR1 2DH"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-03-16T11:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2023-04-17T01:00:00+01:00",
            "endDate": "2024-04-16T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-40984",
            "name": "Norfolk County Council",
            "identifier": {
                "legalName": "Norfolk County Council"
            },
            "address": {
                "streetAddress": "Martineau Lane, Norwich",
                "locality": "Norfolk",
                "postalCode": "NR1 2DH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Claire Dawson (Admin)",
                "email": "claire.dawson@norfolk.gov.uk",
                "telephone": "01603 223945"
            },
            "details": {
                "url": "http://www.norfolk.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-204922",
            "name": "Phoenix Software Ltd",
            "identifier": {
                "legalName": "Phoenix Software Ltd"
            },
            "address": {
                "streetAddress": "Blenheim House, York Road, York, United Kingdom, YO42 1NS"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-40984",
        "name": "Norfolk County Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43-1",
            "status": "active",
            "date": "2023-04-11T00:00:00+01:00",
            "datePublished": "2023-04-13T16:10:10+01:00",
            "value": {
                "amount": 129000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-204922",
                    "name": "Phoenix Software Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-04-17T00:00:00+01:00",
                "endDate": "2024-04-16T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/8ee071db-aacf-4979-b689-38e1ae3e1cc1",
                    "datePublished": "2023-04-13T16:10:10+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}