Award

Customer Relationship Management (CRM) Marketing Automation Platform (MAP)

ROYAL MINT

This public procurement record has 1 release in its history.

Award

18 Jun 2021 at 15:29

Award Notice
Summary of the contracting process

The Royal Mint has completed a procurement process for a Customer Relationship Management (CRM) and Marketing Automation Platform (MAP) solution, with a contract value of £1,250,000. This procurement falls under the services category, specifically focusing on Customer Relation Management software packages. The contractual period commenced on 18th June 2021 and will conclude on 17th June 2024. The open procurement method was used, and the tender period ended on 20th January 2021, during which potential suppliers were invited to participate.

This opportunity presents significant potential for business growth, particularly for small and medium-sized enterprises (SMEs) specialising in software development and digital marketing solutions. Businesses with expertise in CRM systems and automation tools would be well-placed to compete, especially given the growing demand for sophisticated marketing technologies. Suppliers that can demonstrate innovation and adaptability in their services may find this tender to be an advantageous entry point into a long-term contract with a prominent authority like the Royal Mint.

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Notice Information

Notice Title

Customer Relationship Management (CRM) Marketing Automation Platform (MAP)

Notice Description

Provision of a Customer Relationship Management (CRM) and Marketing Automation Platform (MAP) solution

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4de26b3b-42d7-486b-84d9-d8295a2df281
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/98e53246-2c9f-4111-b00c-b057650e31bd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£1,250,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,250,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jun 20214 years ago
Submission Deadline
20 Jan 2021Expired
Future Notice Date
Not specified
Award Date
17 Jun 20214 years ago
Contract Period
17 Jun 2021 - 17 Jun 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL MINT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PONTYCLUN
Postcode
CF72 8YT
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL Wales
Local Authority
Rhondda Cynon Taf
Electoral Ward
Llantrisant and Talbot Green
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

ATTACAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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