Award

Sandwell MBC - ICT Service Citrix Support Renewal - AWARD

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

08 Dec 2025 at 15:18

Award Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council has completed the award stage of its procurement process for the ICT Service Citrix Support Renewal. This contract involves renewing the direct CITRIX support and maintenance agreement to ensure continuous service provision. The specific procurement covers the period from 23rd December 2025 to 31st March 2027, with key evaluation based entirely on price. The procurement falls under the Software support services category, and the open procedure method was employed. Specialist Computer Centres has been awarded this contract, valued at £74,800. The council's procurement unit, located at Freeth Street, Oldbury, West Midlands (postcode B69 3DB), has overseen this process. Evaluations were conducted during the week commencing 1st December 2025, following the tender's closing date on 27th November 2025.

This tender offers a substantial opportunity for suppliers experienced in software and IT support services to engage in long-term growth with a local government entity. Businesses with expertise in Citrix services and direct support capabilities, especially those able to maintain service level agreements directly with CITRIX, will find this tender particularly lucrative. The significant value associated with technological maintenance and a dedicated service period provides a robust growth avenue for IT service resellers and support providers aiming to establish or enhance their portfolios within the public sector. The focus on price suggests that competitive financial proposals can significantly influence the procurement outcome, making it ideal for cost-effective providers.

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Notice Information

Notice Title

Sandwell MBC - ICT Service Citrix Support Renewal - AWARD

Notice Description

Sandwell Metropolitan Borough Council's ICT Services department wishes to renew its direct CITRIX support and maintenance agreement listed below. The current agreement is due to expire on the 22nd of December 2025. To maintain service provision, ICT Services are now inviting resellers to submit a 15 month renewal quotation to cover period 23.12.2025 to 31.03.2027. Please quote for: Citrix Universal Hybrid Multi-Cloud x 1000 to cover period 23.12.2025 to 31.03.2027. Key points to take into consideration when completing the tender response. * It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full. Q. Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO] Any proposals not utilising direct CITRIX support will be rejected. Evaluation 100% price Key dates for awareness Tender published: 13.11.2025 Closing date for any clarification questions: 14:00hrs 20.11.2025 Closing date for tender: 12:00 hrs 27.11.2025 Evaluations of tenders: w/c 01.12.2025

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4e5c3e9c-5695-42a7-b6fe-aae9a999f4ed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3b474171-9173-4094-a370-695cac937284
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£74,800 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Dec 20252 months ago
Submission Deadline
27 Nov 2025Expired
Future Notice Date
Not specified
Award Date
8 Dec 20252 months ago
Contract Period
23 Dec 2025 - 31 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 3DB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
Not specified
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
1
Supplier Name

SPECIALIST COMPUTER CENTRES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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