Award

Network maintenance and support service

LEICESTERSHIRE POLICE

This public procurement record has 1 release in its history.

Award

21 Feb 2018 at 15:00

Award Notice
Summary of the contracting process

Leicestershire Police has recently completed a procurement process for network maintenance and support services, with a total contract value of £656,000. The tender, initiated on 21st February 2018, is classified under the CPV category for computer support and consultancy services and covers a wide area network across 45 sites within the East Midlands police region. The contract period commenced on 1st April 2018 and is set to last for four years, with an option for extensions. Interested parties had until 12th January 2018 to submit their proposals under an open procedure.

This tender presents significant business opportunities for companies specialising in IT support, network management, and telecommunications, particularly those with previous experience in supporting UK emergency service networks. Businesses engaged in delivering maintenance services for LAN and WAN equipment, as well as those providing solutions for network security, performance monitoring, and fault management, would be well-positioned to compete for similar contracts in the future. The emphasis on 24/7 support services also indicates a demand for reliable and responsive suppliers in this sector.

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Notice Information

Notice Title

Network maintenance and support service

Notice Description

Leicestershire Police requires a network support and maintenance service to run for 2-years from 1.4.2018, with an option to extend on a one year plus one basis. Applicants must have current UK emergency service network support and maintenance experience. The network service comprises: 45 sites all within the East Midlands police region (Leicestershire & Rutland, Northamptonshire, Derbyshire, Lincolnshire and Nottinghamshire). The core WAN is based on GRE Tunnels metro Ethernet services, broadband and leased lines; A primary rate remote access service for additional small sites, remote workers and third-party support; * E3 and point to point links to local authorities and criminal justice partners; Current Dell switches, Cisco switches, routers and firewalls; Cisco Secure ACS and RSA ACE Server authentication services; SolarWinds Orion NPM, NCM and Netflow network management; AXIS video decoders and Siemens VOIP trunking; * LAN and WAN QoS Provision of network services for VMWare ESX and Citrix XEN virtual machine and Dell EMC virtual storage infrastructure. The required service: 24-hour, 365-day with 4-hour call to fix on all LAN and WAN equipment and directly supported services; Ensuring sufficient spares and stock availability to meet the SLA; Fault and call management for third-party systems and services, to include but not limited to Telco's, voice switch and other network service providers and information system providers; Initial network fault finding for third-party systems and services, to include but not limited to Telco's, voice switch and other network service providers and information system providers; Network help desk and support service; * Network performance and health check service including the virtual infrastructures; * Design, supply and installation of network and cabling services; Network security; * Maintenance of network documentation.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4fd5d26d-5f72-43fd-89a5-90c41d2819c6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3f4ed7ef-5e58-4404-91e6-5323abc28d00
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72600000 - Computer support and consultancy services

72610000 - Computer support services

72700000 - Computer network services

72710000 - Local area network services

72720000 - Wide area network services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£656,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Feb 20188 years ago
Submission Deadline
12 Jan 2018Expired
Future Notice Date
Not specified
Award Date
2 Feb 20188 years ago
Contract Period
31 Mar 2018 - 31 Mar 2022 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LEICESTERSHIRE POLICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTERSHIRE
Postcode
LE19 2BX
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF East Midlands (England)
Local Authority
Blaby
Electoral Ward
Enderby
Westminster Constituency
South Leicestershire

Supplier Information

Number of Suppliers
1
Supplier Name

QUARTIX

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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