Award

User Research ID&T

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

25 Nov 2019 at 14:43

Summary of the contracting process

The Department for Work and Pensions (DWP) conducted a tender for the project titled "User Research ID&T," aimed at recruiting diverse research participants reflecting the user base of DWP services. This procurement falls under IT services, specifically consulting, software development, Internet, and support, classified under CPV code 72000000. The tender period concluded on 25th July 2019, and the contract is active with a total value of £493,010. The contract start date was 30th September 2019, and it will run until 29th September 2021, with the contract awarded to SimpleUsability Ltd.

This tender presents significant opportunities for businesses, particularly SMEs, to engage in research and service user experience enhancement in the public sector. Companies with expertise in user recruitment, research methodologies, and IT consulting will find this project aligns well with their capabilities. The commitment to including participants who represent a diverse demographic further highlights the potential for firms that specialise in inclusivity and user engagement to thrive in this competitive sector.

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Notice Title

User Research ID&T

Notice Description

DWP requires research recruitment participants who reflect the diverse make-up of individuals who use/claim DWP services. We require participants who interact with DWP online and those who don't.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4fff1597-7af8-47ab-9da8-813c94a1854d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/343b7cd5-7e5a-445c-9dd9-e945dc3cc7ba
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£493,010 £100K-£500K
Lots Value
Not specified
Awards Value
£493,010 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Nov 20196 years ago
Submission Deadline
25 Jul 2019Expired
Future Notice Date
Not specified
Award Date
29 Sep 20196 years ago
Contract Period
29 Sep 2019 - 29 Sep 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

SIMPLEUSABILITY

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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