Notice Information
Notice Title
Provision of Front Office Counter Service - PS/23/205
Notice Description
The Front Office Counter Service (FOCS) provides face-to-face services for both Driver and Vehicle transactions on behalf of DVLA. The service is for those customers who are unable or are unwilling to use the online service.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-500e3970-525d-47ec-acf3-4700a9174e06
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/ce15dbd2-989d-4e14-a61b-6204a1833da0
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79342300 - Customer services
Notice Value(s)
- Tender Value
- £39,900,000 £10M-£100M
- Lots Value
- Not specified
- Awards Value
- £39,100,000 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 30 Sep 20254 months ago
- Submission Deadline
- 25 Oct 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 15 Dec 20232 years ago
- Contract Period
- 31 Mar 2024 - 31 Mar 2027 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DVLA - DRIVER & VEHICLE LICENSING AGENCY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SWANSEA
- Postcode
- SA6 7JL
- Post Town
- Swansea
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL4 Mid and South West Wales
- Small Region (ITL 3)
- TLL43 Swansea
- Delivery Location
- Not specified
-
- Local Authority
- Swansea
- Electoral Ward
- Mynydd-bach
- Westminster Constituency
- Swansea West
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/ce15dbd2-989d-4e14-a61b-6204a1833da0
30th September 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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