Award

OPERATIONAL CLOUD SERVICE SUPPORT

D V L A

This public procurement record has 1 release in its history.

Award

11 Apr 2018 at 08:34

Award Notice
Summary of the contracting process

The procurement process involves the Driver and Vehicle Licensing Agency (DVLA), located in Swansea, Wales, which is seeking bids for an operational cloud service support contract. The title of the tender is "OPERATIONAL CLOUD SERVICE SUPPORT," classified under IT services with a value of £575,800. The procurement method is selective, carried out as a call-off from a framework agreement. The tender period closed on 13th March 2018, while the contract period extends from 2nd April 2018 to 1st April 2019. The procurement is currently in the award stage.

This tender presents a valuable opportunity for businesses specialising in IT services, particularly those with expertise in cloud support and automation tools. Companies with experience in AWS services, incident management, and enabling knowledge transfer would be particularly well-suited to compete. Given that the DVLA is looking to transition new services into live support over the next year, businesses that can demonstrate ongoing support capabilities are likely to find significant growth potential in this contract.

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Notice Information

Notice Title

OPERATIONAL CLOUD SERVICE SUPPORT

Notice Description

DVLA requires a service that provides; Support of AWS cloud hosted services using automation tools such as Terraform, Ansible. Provision of 24/7 on call support for AWS Cloud hosted services on a 1 in 4 rota basis. Management of incidents and change via ServiceNow and JIRA. Enablement of knowledge transfer and skilling up of DVLA personnel (assessed on a fortnightly basis). Services currently supported are shown below, but over the next 12 months new services will be transitioned into Live support: * Strategic Card Payments (SCP) * Online Enforcement Payments (OEPP) * Fitness to Drive (F2D) * VED Calc * Integrated Enquiry Platform Vehicles * Integrated Enquiry Platform Drivers (7 services) * Vehicles Management and Personalised Registration (VMPR) * Cross Border Enforcement (CBE) * CIS Management / DSP Platform * Common Image Service * Office of Low Emission Vehicles (OLEV

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-508aed69-eab1-4fe2-8fdf-2ed9f96a774e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8cbe5a04-fec2-4c0d-9e5b-abed38b40f90
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£575,800 £500K-£1M
Lots Value
Not specified
Awards Value
£671,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Apr 20187 years ago
Submission Deadline
13 Mar 2018Expired
Future Notice Date
Not specified
Award Date
23 Mar 20187 years ago
Contract Period
1 Apr 2018 - 1 Apr 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
D V L A
Contact Name
Lilian Carroll
Contact Email
lilian.carroll@dvla.gsi.gov.uk
Contact Phone
01792 662467

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

M4 MANAGED SERVICES INTERNATIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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