Award

Microsoft Unified Support

FINANCIAL OMBUDSMAN SERVICE

This public procurement record has 1 release in its history.

Award

30 Aug 2024 at 10:21

Award Notice
Summary of the contracting process

The Financial Ombudsman Service, based in London, has completed the procurement process for a 12-month Microsoft Unified Support agreement, valued at £293,894 GBP. This contract falls within the industry category of computer support and consultancy services (CPV 72600000). The procurement method used was selective, specifically a call-off from a framework agreement. The tender reached its award stage with the contract period starting on 28th June 2024 and ending on 27th June 2025. This service is intended to cover various locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

This tender presents a significant opportunity for businesses specialising in IT support and consultancy, particularly those capable of delivering large-scale support services similar to Microsoft Limited, the selected supplier. Although the procurement was not marked as suitable for SMEs or VCSEs, businesses with a strong background in comprehensive IT support could benefit from such governmental contracts to enhance their business portfolio and credibility in the industry.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Microsoft Unified Support

Notice Description

Provision of a 12 month Microsoft Unified Support agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/80ff62db-1367-4eda-ba7a-215b1ed24738
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
£293,894 £100K-£500K
Lots Value
Not specified
Awards Value
£293,894 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Aug 20241 years ago
Submission Deadline
1 Jun 2024Expired
Future Notice Date
Not specified
Award Date
26 Jun 20241 years ago
Contract Period
27 Jun 2024 - 27 Jun 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374-2024-08-30T11:21:43+01:00",
    "date": "2024-08-30T11:21:43+01:00",
    "ocid": "ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_375243/1399807",
        "title": "Microsoft Unified Support",
        "description": "Provision of a 12 month Microsoft Unified Support agreement.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72600000",
            "description": "Computer support and consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "E14 9SR"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 293894,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-06-01T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-06-28T00:00:00+01:00",
            "endDate": "2025-06-27T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-109313",
            "name": "Financial Ombudsman Service",
            "identifier": {
                "legalName": "Financial Ombudsman Service"
            },
            "address": {
                "streetAddress": "Exchange Tower, Harbour Exchange Square,",
                "locality": "London",
                "postalCode": "E14 9SR",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "procurement.enquiries@financial-ombudsman.org.uk",
                "telephone": "020 3716 9072"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-250471",
            "name": "Microsoft Limited",
            "identifier": {
                "legalName": "Microsoft Limited"
            },
            "address": {
                "streetAddress": "Thames Valley Park, Reading, RG6 1WG"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-109313",
        "name": "Financial Ombudsman Service"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374-1",
            "status": "active",
            "date": "2024-06-27T00:00:00+01:00",
            "datePublished": "2024-08-30T11:21:43+01:00",
            "value": {
                "amount": 293894,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-250471",
                    "name": "Microsoft Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-06-28T00:00:00+01:00",
                "endDate": "2025-06-27T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/80ff62db-1367-4eda-ba7a-215b1ed24738",
                    "datePublished": "2024-08-30T11:21:43+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}