Award

Provision of Apprenticeship for Customer Service Practitioner Level 2

CROWN COMMERCIAL SERVICE

This public procurement record has 1 release in its history.

Award

20 Nov 2024 at 11:45

Award Notice
Summary of the contracting process

The Crown Commercial Service, based in Liverpool, has awarded the contract for the "Provision of Apprenticeship for Customer Service Practitioner Level 2" to Ginger Nut Media Limited. This procurement, classified under 'Education and training services', involves delivering training for up to 20 apprentices. The contract period starts on 18th November 2024 and ends on 17th November 2028. This tender, in the award stage, uses a "selective" procurement method via a call-off from a dynamic purchasing system, with a total value of £70,000. Training locations include regions across the United Kingdom, from North East to South West, including Wales.

This tender presents significant business growth opportunities, especially for SMEs, given its suitability for smaller business entities as indicated. Companies specialising in vocational training for customer service practitioners will find this tender particularly beneficial. The scope to train up to 20 apprentices during the contract term offers a substantial client engagement. This tender not only provides financial benefits but also establishes long-term partnerships with government bodies, fostering business reputation and sustainability.

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Notice Information

Notice Title

Provision of Apprenticeship for Customer Service Practitioner Level 2

Notice Description

Provision for at least two learners to undertake the Customer Service Practitioner Level 2 apprenticeship course and end point assessment. Whilst only 2 are required there will be a requirement for up to 20 apprenticeships.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-521599f7-f985-4a9f-ac51-cd2ead0e0477
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f788b7af-80a7-4580-8e45-d8a565c7a991
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£70,000 Under £100K
Lots Value
Not specified
Awards Value
£70,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Nov 20241 years ago
Submission Deadline
11 Nov 2024Expired
Future Notice Date
Not specified
Award Date
15 Nov 20241 years ago
Contract Period
18 Nov 2024 - 17 Nov 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

GINGER NUT MEDIA

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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