Notice Information
Notice Title
Customer closeness
Notice Description
The Customer Team is focused on orientating the business to our value of 'Think Customer' and on helping to achieve the Customer & Marketing strategy. To achieve this objective, the team would like to conduct customer immersion sessions that help the Executive team to hear and understand the "voice of our customers". OS is seeking a supplier that can help drive customer centricity throughout the organisation enabling our people to connect, listen, understand and act upon the voice of our customers.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-52b305ba-70c0-44e6-973a-75c5aa3f853a
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/34678459-dda5-4d33-b7d1-f6ddc01950e3
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79342310 - Customer survey services
Notice Value(s)
- Tender Value
- £180,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 23 Jul 20214 years ago
- Submission Deadline
- 23 Aug 2021Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Sep 2021 - 30 Sep 2024 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ORDNANCE SURVEY LTD
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SOUTHAMPTON
- Postcode
- SO16 0AS
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ36 Central Hampshire
- Delivery Location
- Not specified
-
- Local Authority
- Test Valley
- Electoral Ward
- Chilworth, Nursling & Rownhams
- Westminster Constituency
- Romsey and Southampton North
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/34678459-dda5-4d33-b7d1-f6ddc01950e3
23rd July 2021 - Opportunity notice on Contracts Finder -
https://www.delta-esourcing.com/tenders/UK-UK-Southampton:-Customer-survey-services./9K863N28N6
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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