Award

Contact Center Telephony Support

HAMPSHIRE COUNTY COUNCIL

  • Contract Timeline

    Publication Date

    11th June 2025 07:01:49 AM

  • Contract Summary

    This contract award relates to the Council's Contact Centre Telephony services and ensures the continuity of provision, maintenance, and support for the contact centre software. This award secures the next phase of service delivery and underpins future operational requirements.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-5311b204-709a-48a9-8614-dbb301c43c40

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Selective

    Procurement Method Details

    Call-off From A Framework Agreement

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    72000000
    72100000
    72200000
    72210000
    72220000
    72230000
    72240000
    72250000
    72260000
    72300000
    72400000
    72500000
    72600000
    72700000
    72800000
    72900000

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    HAMPSHIRE COUNTY COUNCIL

    Buyer Name

    Buyer Email

    procurement.support@hants.gov.uk

    Buyer Phone

    07934887246

    Buyer Address

    The Castle

    WINCHESTER

    SO238ZB

    England

  • Awarded Supplier(s)

    Supplier Name(s)

    GCI NETWORK SOLUTIONS LIMITED

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