Notice Information
Notice Title
Contact Center Telephony Support
Notice Description
This contract award relates to the Council's Contact Centre Telephony services and ensures the continuity of provision, maintenance, and support for the contact centre software. This award secures the next phase of service delivery and underpins future operational requirements.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-5311b204-709a-48a9-8614-dbb301c43c40
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/53811580-be65-47e1-93ba-f60eb18fd4a3
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
72100000 - Hardware consultancy services
72200000 - Software programming and consultancy services
72210000 - Programming services of packaged software products
72220000 - Systems and technical consultancy services
72230000 - Custom software development services
72240000 - Systems analysis and programming services
72250000 - System and support services
72260000 - Software-related services
72300000 - Data services
72400000 - Internet services
72500000 - Computer-related services
72600000 - Computer support and consultancy services
72700000 - Computer network services
72800000 - Computer audit and testing services
72900000 - Computer back-up and catalogue conversion services
Notice Value(s)
- Tender Value
- £1,500,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £1,500,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 11 Jun 20258 months ago
- Submission Deadline
- 10 May 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 22 May 20259 months ago
- Contract Period
- 26 Jun 2025 - 26 Jun 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HAMPSHIRE COUNTY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- WINCHESTER
- Postcode
- SO23 8ZB
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ36 Central Hampshire
- Delivery Location
- Not specified
-
- Local Authority
- Winchester
- Electoral Ward
- St Michael
- Westminster Constituency
- Winchester
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/53811580-be65-47e1-93ba-f60eb18fd4a3
11th June 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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