Award

Customer and Service Management Platform

NORTH EAST LINCOLNSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

17 Nov 2022 at 15:58

Award Notice
Summary of the contracting process

The North East Lincolnshire Council has awarded a contract for the "Customer and Service Management Platform" via the Crown Commercial Service G-Cloud 12 framework in the services industry category. The procurement method used was selective, with a call-off from a framework agreement. The contract period starts on November 7, 2022, and ends on November 6, 2024. The tender period ended on November 1, 2022. The total contract value is £663,518.86 GBP.

This procurement presents an opportunity for businesses, particularly those providing software package and information systems services, to engage with North East Lincolnshire Council. Small and medium-sized enterprises (SMEs) are well-suited to compete in this tender. Businesses with expertise in cloud software solutions are encouraged to explore this contract opportunity. For more information, interested businesses can contact procurement@nelincs.gov.uk.

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Notice Information

Notice Title

Customer and Service Management Platform

Notice Description

Customer and Service Management Platform. Awarded via the Crown Commercial Service G-Cloud 12 framework, Lot 2 Cloud Software.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5458c07a-982a-4cf4-93be-333f430decd2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1f419e4d-0dc7-417c-ba4b-211e9b0dd31f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£663,518 £500K-£1M
Lots Value
Not specified
Awards Value
£663,518 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Nov 20223 years ago
Submission Deadline
1 Nov 2022Expired
Future Notice Date
Not specified
Award Date
8 Nov 20223 years ago
Contract Period
7 Nov 2022 - 6 Nov 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH EAST LINCOLNSHIRE COUNCIL
Contact Name
Not specified
Contact Email
procurement@nelincs.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
GRIMSBY
Postcode
DN31 1HU
Post Town
Doncaster
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE13 North and North East Lincolnshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
North East Lincolnshire
Electoral Ward
West Marsh
Westminster Constituency
Great Grimsby and Cleethorpes

Supplier Information

Number of Suppliers
1
Supplier Name

XMA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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