Award

Orbis Telephony and Contact Centre

SURREY COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

06 Dec 2023 at 17:57

Summary of the contracting process

The Surrey County Council has recently completed the procurement process for the Orbis Telephony and Contact Centre project. The contract, valued at £6,700,000 GBP, involves the delivery of software package and information systems in the South East region of the United Kingdom. The procurement method used was selective, calling off from a framework agreement. The contract period is set to start on December 12, 2023, and end on December 11, 2027, with the tender period ending on September 29, 2023.

This procurement opportunity, awarded to 4NET TECHNOLOGIES LTD, presents a significant business growth opportunity for companies specialised in services related to software package and information systems. Businesses focusing on telephony and contact centre solutions, particularly those with experience in large-scale projects, would be well-suited to compete for this contract. With a focus on SME suitability, this tender aims to engage smaller enterprises in the public procurement process, potentially fostering innovation and diversity in service delivery.

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Notice Title

Orbis Telephony and Contact Centre

Notice Description

Further competition from CCS NS3 framework, awarding 3 contracts for the 3 Orbis councils (Surrey County Council, East Sussex County Council, Brighton & Hove City Council)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-545e0f88-4990-4633-9773-1c058f71e2fc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7eb914f0-6f9a-4c31-a436-c8fef8981a0a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£6,700,000 £1M-£10M
Lots Value
Not specified
Awards Value
£5,407,583 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Dec 20232 years ago
Submission Deadline
29 Sep 2023Expired
Future Notice Date
Not specified
Award Date
28 Nov 20232 years ago
Contract Period
12 Dec 2023 - 11 Dec 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SURREY COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REIGATE
Postcode
RH2 8EF
Post Town
Redhill
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLJ South East (England)

Local Authority
Reigate and Banstead
Electoral Ward
South Park & Woodhatch
Westminster Constituency
Reigate

Supplier Information

Number of Suppliers
1
Supplier Name

4NET TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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