Award

Service Desk Certification Programme / Audit (4 CSUs)

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 3 releases in its history.

AwardUpdate

04 Apr 2025 at 09:36

Award Notice
AwardUpdate

18 Mar 2025 at 14:09

Award Notice
Award

17 Mar 2025 at 10:33

Award Notice
Summary of the contracting process

NHS South, Central and West Commissioning Support Unit (SCW) has successfully concluded a procurement process for the Service Desk Certification Programme / Audit. The contract was awarded to Customers International Limited trading as Service Desk Institute. This procurement, classified under the CPV code 79212000 for auditing services, covers four Commissioning Support Units and was conducted via a single tender action below the threshold. The procurement process moved from the tender stage to the award stage, culminating in a contract amounting to £51,545, with a contract period from 18th February 2025 to 3rd February 2028. Services will be delivered across England, United Kingdom. Key dates included the award date of 18th February 2025 and the contract notice published on 4th April 2025.

This tender presents a valuable growth opportunity for businesses involved in auditing and certification services, as it underscores the importance of industry-specific certifications in improving service standards. Small to medium-sized enterprises (SMEs) specialising in auditing services are particularly well-suited to compete for such opportunities due to the project's emphasis on detailed service desk audits and the requirement for specialised expertise. By securing contracts with large public sector organisations like the NHS, businesses can enhance their portfolios and credibility in the market, promoting further business developments and opportunities.

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Notice Information

Notice Title

Service Desk Certification Programme / Audit (4 CSUs)

Notice Description

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for SDI Certification to Service Desk Institute. This requirement has been procured via a single tender action for all four Commissioning Support Units.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-54730d45-ba94-42ff-9807-9a5cf3bbdd1d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fc7eb1be-7c06-45c6-8999-448c301a9540
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79212000 - Auditing services

Notice Value(s)

Tender Value
£51,545 Under £100K
Lots Value
Not specified
Awards Value
£51,545 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Apr 20251 years ago
Submission Deadline
3 Feb 2025Expired
Future Notice Date
Not specified
Award Date
18 Feb 20251 years ago
Contract Period
18 Feb 2025 - 3 Feb 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EASTLEIGH, HAMPSHIRE
Postcode
SO50 5PB
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Eastleigh
Electoral Ward
Eastleigh Central
Westminster Constituency
Eastleigh

Supplier Information

Number of Suppliers
1
Supplier Name

CUSTOMERS INTERNATIONAL LIMITED TRADING AS SERVICE DESK INSTITUT

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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