Tender

Provision of an Alarm Receiving Centre with Disaster Recovery

LEICESTER CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

05 Jan 2024 at 13:49

Tender Notice
Summary of the contracting process

The Leicester City Council is looking to upgrade its Telecare Alarm Receiving Centre to support digital communication protocols in addition to analogue ones. The new centre will aid elderly and disabled individuals in living independently through telecare devices. The tender, titled "Provision of an Alarm Receiving Centre with Disaster Recovery," falls under the services category and is an open procedure with an end date of 8th February 2024. The contract period is from 1st July 2024 to 30th June 2027.

This opportunity by Leicester City Council can benefit businesses that provide software packages and information systems, specifically those experienced in delivering telecare services. SMEs and VCSEs are encouraged to participate, and firms interested in service-related contracts in the United Kingdom should consider this tender. The procurement process is currently active, offering a chance for eligible organisations to contribute to enhancing care technology services in the region.

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Notice Information

Notice Title

Provision of an Alarm Receiving Centre with Disaster Recovery

Notice Description

Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to enable the monitoring of digital communication protocols, in addition to existing analogue communication protocols. The Council currently has circa 4,500 people registered at the Alarm Receiving Centre. Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will support elderly and/or disabled people to live safely and as independently as possible through the use of telecare and other Care Technology devices. To support the delivery of Telecare services in Leicester, the Council also requires a Disaster Recovery Call Centre Solution so that emergency calls can be handled at a remote location should this be required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-54867523-7028-4d0a-81af-94f042461615
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d36c2791-4ba7-4d3f-9d44-2084a863028b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jan 20242 years ago
Submission Deadline
8 Feb 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2024 - 30 Jun 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LEICESTER CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 1FZ
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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