Award

First Line Service Desk Support Services

DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES

This public procurement record has 5 releases in its history.

AwardUpdate

27 May 2022 at 13:22

Award Notice
AwardUpdate

27 Apr 2022 at 10:14

Award Notice
AwardUpdate

27 Apr 2022 at 10:12

Award Notice
AwardUpdate

10 Mar 2022 at 15:29

Award Notice
Award

04 Sep 2020 at 14:16

Award Notice
Summary of the contracting process

The procurement process for the "First Line Service Desk Support Services" was conducted by the Department for Levelling Up, Housing and Communities. This initiative falls under the IT services industry category and was based in the United Kingdom. The tender was initiated through a selective procurement method, specifically a call-off from a framework agreement. The contract commenced on 22nd June 2020 and concluded on 22nd June 2023, with a total contract value of £1,466,349.33. The tender period ended on 24th February 2020.

This contract represents a significant opportunity for businesses, especially small and medium enterprises (SMEs), as they are encouraged to participate in such tenders. Companies that provide IT services, consulting, software development, and support would be particularly well-suited to compete for future contracts in this domain. Engaging with the Department for Levelling Up, Housing and Communities can lead to sustained partnerships and growth in the competitive landscape of public sector service provision.

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Notice Information

Notice Title

First Line Service Desk Support Services

Notice Description

MHCLG First Line Datamart support services for 3 years. This contract has been awarded and is published for transparency purposes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-55574ece-7d73-4b35-b152-a79424eda99f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7774ee3a-8c8b-4e7f-a878-634e813ed811
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,468,349 £1M-£10M
Lots Value
Not specified
Awards Value
£1,816,682 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
27 May 20223 years ago
Submission Deadline
24 Feb 2020Expired
Future Notice Date
Not specified
Award Date
21 Jun 20205 years ago
Contract Period
21 Jun 2020 - 22 Jun 2023 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES
Additional Buyers

MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ST LEONARDS ON SEA
Postcode
TN37 7GA
Post Town
Tonbridge
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
Not specified
Local Authority
Hastings
Electoral Ward
Ashdown
Westminster Constituency
Hastings and Rye

Supplier Information

Number of Suppliers
1
Supplier Name

EXELA TECHNOLOGIES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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