Award

26/27 Provision of Development and Operations L2 & L3 Support

UK HEALTH SECURITY AGENCY

This public procurement record has 1 release in its history.

Award

27 Apr 2026 at 15:28

Summary of the contracting process

The UK Health Security Agency has completed the procurement process for the provision of Level 2 and Level 3 specialist support services for core applications and platforms. This contract has been awarded to Burendo Ltd with a total value of £9.5 million (excluding VAT). The procurement was conducted using a selective method, specifically a call-off from a framework agreement, and pertains to the industry category of system and support services. The contract period begins on 27th March 2026 and will conclude on 31st March 2027, with operations centered in London, United Kingdom. The process has progressed to the award stage, signified by the publication of the awarded contract notice on 27th April 2026.

This tender presents substantial opportunities for growth for businesses specialising in IT support services. Given its focus on system and support services, companies with expertise in these areas—particularly SMEs—may find potential for expansion through similar procurement frameworks in the future. The collaboration with a public health authority like the UK Health Security Agency underscores the importance of quality and reliability in service delivery, presenting an attractive proposition for enterprises aspiring to establish themselves in public sector contracts. Such partnerships are particularly suitable for businesses capable of delivering specialist technical support and are looking to expand their portfolio within the public health domain.

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How relevant is this notice?

Notice Title

26/27 Provision of Development and Operations L2 & L3 Support

Notice Description

UKHSA has awarded a contract to Burendo Ltd for the provision of Level 2 and Level 3 specialist support services for core applications and platforms. The total contract value is PS9.5m (ex VAT) over the full contract term.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-55b08499-77d3-450e-8d63-aea88da6f38d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/243d1e30-67c9-4613-8db9-1743d793ef0f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72250000 - System and support services

Notice Value(s)

Tender Value
£9,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
£9,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Apr 20262 weeks ago
Submission Deadline
26 Mar 2026Expired
Future Notice Date
Not specified
Award Date
27 Mar 20261 months ago
Contract Period
27 Mar 2026 - 31 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK HEALTH SECURITY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

BURENDO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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