Award

Front end speech recognition - Community

EAST SUSSEX HEALTHCARE NHS TRUST

This public procurement record has 1 release in its history.

Award

14 Apr 2026 at 09:54

Summary of the contracting process

The public procurement process for the front-end speech recognition solution titled "Fluency Direct - Community" has been conducted by the East Sussex Healthcare NHS Trust. The procurement falls under the industry category of voice recognition software package (CPV code 48314000) with the location specified as St Leonards on Sea, United Kingdom. This tender is in the award stage, with the award notice published on 14th April 2026 following an active award on 24th March 2026. The procurement method used was selective, facilitated by a call-off from a framework agreement under the SBS Framework for Digital Dictation, Speech Recognition & Outsourced Transcription Ref: SBS 10505, with the contract running from 29th March 2026 to 28th March 2027. The contract is valued at £53,165.80.

This tender provides substantial opportunities for growth for businesses specialising in healthcare IT solutions, particularly those focusing on speech recognition technology. It is especially suitable for businesses that can integrate advanced speech recognition into electronic patient record systems, enhancing healthcare documentation efficiency. Although the procurement method was selective, indicating preference for established providers under existing frameworks, SMEs like KCI Medical Limited t/a Solventum UK successfully participated, highlighting potential opportunities for similar enterprises with niche expertise in medical software solutions. Businesses seeking to enter this market should ensure compliance with stringent health sector regulations and innovation capabilities to meet the specific needs of complex clinical environments.

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How relevant is this notice?

Notice Title

Front end speech recognition - Community

Notice Description

Fluency Direct Fluency Direct is a front-end speech recognition solution that works with over 300 Electronic Patient Record systems, all driven by a single, cloud-hosted voice profile. Clinicians of any medical specialty can verbally create, edit and sign reports directly in the EPR for faster and better documentation. The clinician can use conversational speech to control many functions, including: - dictation of free-form clinical narrative, which is automatically converted to text and inserted into the relevant/selected parts of the EPR/clinical application's documentation and database structure; - hands-free control and navigation within the EPR with intuitive commands (e.g. "go to problem list" or "create new note"); - insertion of pre-defined macros, commands, and/or templates (e.g, "insert standard review of systems") with subsequent speech-driven form filling, providing a huge timesaver; - editing of documentation through voice commands followed by finalization and electronic signature. Additional information: The Order is under the SBS Framework for Digital Dictation, Speech Recognition & Outsourced Transcription Ref: SBS 10505

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-55d50a55-9245-4912-8007-db533f13e0bd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/99ed1a2e-fddd-4336-883c-1b860a17a6b8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48314000 - Voice recognition software package

Notice Value(s)

Tender Value
£53,165 Under £100K
Lots Value
Not specified
Awards Value
£53,165 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Apr 20261 weeks ago
Submission Deadline
24 Mar 2026Expired
Future Notice Date
Not specified
Award Date
24 Mar 20261 months ago
Contract Period
29 Mar 2026 - 28 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EAST SUSSEX HEALTHCARE NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ST LEONARDS ON SEA,
Postcode
TN37 7PT
Post Town
Tonbridge
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
Not specified

Local Authority
Hastings
Electoral Ward
Conquest
Westminster Constituency
Hastings and Rye

Supplier Information

Number of Suppliers
1
Supplier Name

KCI MEDICAL LIMITED T/A SOLVENTUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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