Award

Case Management Service for the Handling of FOI, DPR and Complaints

GUILDFORD BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

31 May 2024 at 16:49

Award Notice
Summary of the contracting process

The Guildford Borough Council has awarded a contract for a Case Management Service for the Handling of FOI, DPR, and Complaints in the telecommunications services industry. The tender, with an estimated value of £47,250, followed a selective procurement method by calling off from a framework agreement. The contract period is from June 1, 2024, to May 31, 2027, and the tender period ended on May 20, 2024, with FIVIUM LTD being the awarded supplier.

This opportunity offered by the Guildford Borough Council's contract can benefit small and medium-sized enterprises (SMEs) looking to provide case management services within the telecommunications sector. Businesses interested in providing specialized services in handling FOI, DPR, and complaints in the South East region of the United Kingdom should consider this tender to enhance their growth prospects and establish long-term partnerships with public sector organizations.

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Notice Information

Notice Title

Case Management Service for the Handling of FOI, DPR and Complaints

Notice Description

Case management service for the handling of FOI, DPR and complaints.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-56cbd034-1c76-4ae0-a120-de701c542b00
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/efc9ed91-2fb3-4584-be71-9e87a0b492aa
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£47,250 Under £100K
Lots Value
Not specified
Awards Value
£47,250 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
31 May 20241 years ago
Submission Deadline
20 May 2024Expired
Future Notice Date
Not specified
Award Date
28 May 20241 years ago
Contract Period
31 May 2024 - 31 May 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GUILDFORD BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GUILDFORD
Postcode
GU2 4BB
Post Town
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLJ South East (England)
Local Authority
Guildford
Electoral Ward
St Nicolas
Westminster Constituency
Guildford

Supplier Information

Number of Suppliers
1
Supplier Name

FIVIUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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