Award

Support Agreement for IT Service Management Tool

SUNDERLAND CITY COUNCIL

This public procurement record has 1 release in its history.

Award

26 Nov 2018 at 11:14

Award Notice
Summary of the contracting process

The procurement process involved Sunderland City Council, which initiated a tender for a "Support Agreement for IT Service Management Tool." Classified under the CPV code for Helpdesk and support services, this procurement was located in Sunderland, North East England. The contract, valued at £60,852, was awarded to SUNRISE SOFTWARE LIMITED, with the award date on 31 December 2017. The contract commenced on 1 January 2018 and will conclude on 31 December 2020. This procurement was conducted via a direct award method during the contract period.

This tender presents an opportunity for businesses specialising in IT support and service management to engage in public sector contracts. Companies that offer helpdesk services, software solutions, and IT consulting, particularly those looking to establish a foothold in local government contracts, would be well-positioned to respond to similar tenders in the future. As the procurement was completed, interested businesses should monitor upcoming opportunities from Sunderland City Council and other councils with similar requirements to expand their market reach.

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Notice Information

Notice Title

Support Agreement for IT Service Management Tool

Notice Description

Support Agreement for IT Service Management Tool.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-56e2603e-b5c7-4e1a-b7b8-a24e733db701
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9c157439-5d04-4ea4-8e3f-0e8ce8d1aaff
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£60,852 Under £100K
Lots Value
Not specified
Awards Value
£60,852 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Nov 20187 years ago
Submission Deadline
31 Dec 2017Expired
Future Notice Date
Not specified
Award Date
31 Dec 20178 years ago
Contract Period
1 Jan 2018 - 31 Dec 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SUNDERLAND CITY COUNCIL
Contact Name
Virginia Ainsley
Contact Email
virginia.ainsley@sunderland.gov.uk
Contact Phone
0191 561 2438

Buyer Location

Locality
SUNDERLAND
Postcode
SR2 7DN
Post Town
Sunderland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC North East (England)
Local Authority
Sunderland
Electoral Ward
Southwick
Westminster Constituency
Sunderland Central

Supplier Information

Number of Suppliers
1
Supplier Name

SUNRISE SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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