Award

Provision of Market Research Recruitment

D V L A

This public procurement record has 1 release in its history.

Award

08 Mar 2018 at 12:02

Award Notice
Summary of the contracting process

The DVLA (Driver and Vehicle Licensing Agency) has completed a procurement process for the provision of market research recruitment, aimed at gathering user insights on future and current services. This procurement falls under the category of market-testing services and was conducted through a selective method, using a call-off from a framework agreement. The contract, valued at £150,000, has a duration that commenced on 20 February 2018 and will conclude on 19 February 2020. The contract was awarded to Criteria Fieldwork Limited, with the tender period ending on 28 November 2017.

This tender represents a significant opportunity for businesses specialising in market research and user experience analysis. Companies that focus on qualitative research methodologies or have expertise in strategic user engagement would be particularly well-suited to compete for similar future opportunities. As the DVLA looks to enhance its services through informed insights, businesses equipped to deliver comprehensive user research can play a pivotal role in supporting this goal.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Provision of Market Research Recruitment

Notice Description

The DVLA Customer Insight Unit will be undertaking a comprehensive programme of qualitative research to gather insight from users around their expectations from future services, and their experiences of current services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-56e9861f-6062-41bd-9409-f455f90c4e6d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/22e74621-3994-4e0f-9661-cacc02cd045b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79312000 - Market-testing services

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
£150,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Mar 20187 years ago
Submission Deadline
28 Nov 2017Expired
Future Notice Date
Not specified
Award Date
20 Feb 20188 years ago
Contract Period
21 Feb 2018 - 19 Feb 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
D V L A
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

CRITERIA FIELDWORK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-56e9861f-6062-41bd-9409-f455f90c4e6d-2018-03-08T12:02:52Z",
    "date": "2018-03-08T12:02:52Z",
    "ocid": "ocds-b5fd17-56e9861f-6062-41bd-9409-f455f90c4e6d",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "PS/17/161",
        "title": "Provision of Market Research Recruitment",
        "description": "The DVLA Customer Insight Unit will be undertaking a comprehensive programme of qualitative research to gather insight from users around their expectations from future services, and their experiences of current services.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79312000",
            "description": "Market-testing services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "Wales",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 150000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2017-11-28T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2018-02-20T00:00:00Z",
            "endDate": "2020-02-19T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-80463",
            "name": "D V L A",
            "identifier": {
                "legalName": "D V L A"
            },
            "address": {
                "streetAddress": "Commercial Directorate, DVLA, Longview Road",
                "locality": "Swansea",
                "postalCode": "SA67JL",
                "countryName": "Wales"
            },
            "contactPoint": {
                "name": "Stephen Jones",
                "email": "Stephen.jones@DVLA.gsi.gov.uk",
                "telephone": "01792 786008"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-03210409",
            "name": "CRITERIA FIELDWORK LIMITED",
            "identifier": {
                "legalName": "CRITERIA FIELDWORK LIMITED",
                "scheme": "GB-COH",
                "id": "03210409"
            },
            "address": {
                "streetAddress": "1A Frognal NW3 6AL GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-80463",
        "name": "D V L A"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-56e9861f-6062-41bd-9409-f455f90c4e6d-1",
            "status": "active",
            "date": "2018-02-20T00:00:00Z",
            "datePublished": "2018-03-08T12:02:52Z",
            "value": {
                "amount": 150000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-03210409",
                    "name": "CRITERIA FIELDWORK LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-02-21T00:00:00Z",
                "endDate": "2020-02-19T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/22e74621-3994-4e0f-9661-cacc02cd045b",
                    "datePublished": "2018-03-08T12:02:52Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}