Tender

User Research on the National Digital Channels

NHS ENGLAND

This public procurement record has 3 releases in its history.

Tender

24 Jul 2022 at 09:14

Tender

20 Jul 2022 at 07:01

Tender

19 Jul 2022 at 20:27

Summary of the contracting process

NHS England is seeking to procure social research and user experience consultancy services through the tender titled "User Research on the National Digital Channels," published on 19th July 2022. The tender is categorised under business and management consultancy services with an estimated contract value of £83,000. This open procurement process is currently in the tender stage, closing on 5th August 2022, and the associated contract is scheduled to commence on 1st September 2022, lasting until 31st December 2022. The primary delivery addresses include various locations in the United Kingdom and British Overseas Territories.

This procurement opportunity can significantly benefit small and medium-sized enterprises as well as voluntary, community, and social enterprises, given its suitability requirements. Companies involved in social research and user experience design should consider participating, as this contract offers a platform for growth in the digital consultancy sector, particularly in the healthcare domain. Competitors can leverage this opportunity to showcase their expertise in developing innovative digital solutions aligned with NHS initiatives.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

User Research on the National Digital Channels

Notice Description

Provision of social research and user experience research to develop and evaluate a range of digital channel propositions for the National Digital Channels. Apply here: https://health-family-contract-search.secure.force.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a078d000000uPl6AAE&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/38f897fc-633b-44dd-bab8-4195833b2a22
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
£83,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20223 years ago
Submission Deadline
5 Aug 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Aug 2022 - 31 Dec 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b-2022-07-24T10:14:20+01:00",
    "date": "2022-07-24T10:14:20+01:00",
    "ocid": "ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-0980300D0O000000rwimUAA3",
        "title": "User Research on the National Digital Channels",
        "description": "Provision of social research and user experience research to develop and evaluate a range of digital channel propositions for the National Digital Channels. Apply here: https://health-family-contract-search.secure.force.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a078d000000uPl6AAE&searchStr=&sortStr=Recently+Published&page=1&filters=&County=",
        "datePublished": "2022-07-19T21:27:28+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79410000",
            "description": "Business and management consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SE1 8UG"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "SE1 8UG"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "SE1 8UG"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 83000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2022-08-05T23:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-09-01T00:00:00+01:00",
            "endDate": "2022-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/71658b52-d298-46de-a9cb-feb724f1011f",
                "datePublished": "2022-07-19T21:27:28+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "ItQ C96447 V1",
                "url": "https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000IvqG/9aZxt_504rwY9M_nEC1gycuj4nUhesloSLGjKx7rCWw"
            },
            {
                "id": "3",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/c8c9e939-8683-4a07-bdf6-6abeebd7408b",
                "datePublished": "2022-07-19T21:27:28+01:00",
                "dateModified": "2022-07-20T08:01:21+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "4",
                "description": "ItQ C96447 V1",
                "url": "https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000Ivqp/oLSK8EUk2xc1jXXbPFzgwuT_7otYQBahGal8tawXZuY"
            },
            {
                "id": "5",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/38f897fc-633b-44dd-bab8-4195833b2a22",
                "datePublished": "2022-07-19T21:27:28+01:00",
                "dateModified": "2022-07-24T10:14:20+01:00",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-214035",
            "name": "NHS England",
            "identifier": {
                "legalName": "NHS England"
            },
            "address": {
                "streetAddress": "Wellington House",
                "locality": "London",
                "postalCode": "SE1 8UG",
                "countryName": "GB"
            },
            "contactPoint": {
                "name": "Charlie Stephens",
                "email": "charlie.stephens@nhs.net",
                "telephone": "+44 702406206"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-214035",
        "name": "NHS England"
    }
}