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19 096 Telephony Components - WFO ACR Call Recording and Tiger Support and Upgrade

Cheshire East Borough Council

This public procurement record has 1 release in its history.

Award

25 Aug 2019 at 10:37

Award Notice
Summary of the contracting process

The procurement process involved Cheshire East Borough Council, which has directly awarded a contract for the title "19 096 Telephony Components - WFO ACR Call Recording and Tiger Support and Upgrade". This contract falls under the software package and information systems industry category, with a total value of £196,284. The contract was awarded on 22nd July 2019, with an effective period commencing from 23rd July 2019 and concluding on 31st December 2020. The delivery location for the services is in the North West region of the United Kingdom, with the tender period having ended on 11th July 2019.

This award presents significant opportunities for businesses operating in the telecommunications and software services sector, particularly those capable of providing advanced telephony solutions and workforce optimisation support. Small and medium-sized enterprises (SMEs) are encouraged to engage in similar tenders, as Cheshire East Borough Council demonstrates support for SME participation in its procurement processes. Competing businesses should focus on offering innovative technologies and reliable service delivery, positioning themselves to tap into the growing demand for telephony and support services within the local government sector.

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Notice Information

Notice Title

19 096 Telephony Components - WFO ACR Call Recording and Tiger Support and Upgrade

Notice Description

******************************THIS IS AN AWARDED OPPORTUNITY ************************************************************************* Cheshire East BC on behalf of itself and Cheshire West and Chester BC have directly awarded a contract to Maintel for the upgrades of 3 additional Telephony components for Workforce Optimisation (WFO), ACR (Call recording), and Tiger via CCS Framework Agreement RM 1045 framework Lot 5

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-57f2acb3-8c4c-4527-abf3-3c9b4d318d05
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1ac5a7b8-4d3a-41bc-aa4d-52a34c5edea2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£196,284 £100K-£500K
Lots Value
Not specified
Awards Value
£196,284 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20197 years ago
Submission Deadline
11 Jul 2019Expired
Future Notice Date
Not specified
Award Date
22 Jul 20197 years ago
Contract Period
23 Jul 2019 - 31 Dec 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cheshire East Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SANDBACH
Postcode
CW11 1HZ
Postcode Area
Crewe
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLD North West (England)
Local Authority
Cheshire East
Electoral Ward
Sandbach Town
Westminster Constituency
Congleton

Supplier Information

Number of Suppliers
1
Supplier Name

Maintel Europe Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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