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Provision of Salesforce Support

Crown Commercial Service

This public procurement record has 2 releases in its history.

AwardUpdate

22 Nov 2024 at 09:41

Award Notice
Award

13 Oct 2023 at 15:52

Award Notice
Summary of the contracting process

The Crown Commercial Service (CCS) has awarded a contract for the provision of Salesforce support services, with the tender reference CCSO23A12. The procurement, classified under CPV code 32344270 (Radio and telephone control system), encompasses services including telephone and email consultancy to the CCS Technology Operations Team. The awarded contract, valued at £51,543.76, commenced on 1st October 2023 and will end on 30th September 2024. This contract was part of a selective procurement method, using a call-off from a framework agreement, targeting a broad geographical delivery area which includes the UK, various territories, and numerous international locations.

This tender presents significant growth opportunities for businesses experienced in Salesforce consultancy and support. Companies capable of providing high-quality telephone and email consultancy services on the Salesforce platform would be well-suited for similar future contracts. Both large businesses and those with specialised expertise in Salesforce consultancy can leverage such opportunities to expand their portfolios and establish a stronger relationship with public sector clients such as the CCS. Utilizing an existing framework agreement adds streamlined procurement potential for eligible service providers.

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Notice Information

Notice Title

Provision of Salesforce Support

Notice Description

Telephone and email consultancy, specific to the Salesforce platform, to the CCS Technology Operations Team on best approach or method of development or issue resolution

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-58e03e20-f60c-41ed-9908-3c1f550c0f19
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ef2a2725-c763-44ba-a482-6314151f56fd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32344270 - Radio and telephone control system

Notice Value(s)

Tender Value
£42,755 Under £100K
Lots Value
Not specified
Awards Value
£51,543 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Nov 20241 years ago
Submission Deadline
30 Sep 2023Expired
Future Notice Date
Not specified
Award Date
1 Oct 20232 years ago
Contract Period
1 Oct 2023 - 30 Sep 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Crown Commercial Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

BrightGen Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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