Award

Revenues and Benefits Call Centre and On Demand Services

LONDON BOROUGH OF ENFIELD

This public procurement record has 1 release in its history.

Award

29 Mar 2023 at 15:17

Award Notice
Summary of the contracting process

The London Borough of Enfield has awarded a contract for "Revenues and Benefits Call Centre and On Demand Services" to Civica UK Limited. The contract, valued at £289,000 GBP, will run from 1st April 2023 to 31st May 2023. The procurement process was completed with an award status, and the tender period ended on 28th March 2023.

This tender for office support services in England offers an opportunity for businesses interested in providing call centre and on-demand services to the public sector. Suitable businesses may include those experienced in providing similar services within the services industry category. The London Borough of Enfield, as the buying organization, aims to enhance its service delivery through this awarded contract, creating avenues for business growth within the specified contract period.

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Notice Information

Notice Title

Revenues and Benefits Call Centre and On Demand Services

Notice Description

Revenues and Benefits Call Centre

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-58ef859a-c678-4e78-8c90-def3a1a6caba
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8d2b6ecb-b7dc-4d9f-9d54-dbcfb716ec3b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79500000 - Office-support services

Notice Value(s)

Tender Value
£289,000 £100K-£500K
Lots Value
Not specified
Awards Value
£289,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Mar 20232 years ago
Submission Deadline
28 Mar 2023Expired
Future Notice Date
Not specified
Award Date
28 Mar 20232 years ago
Contract Period
31 Mar 2023 - 31 May 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF ENFIELD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ENFIELD
Postcode
EN1 3ES
Post Town
Enfield
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI54 Enfield
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Enfield
Electoral Ward
Town
Westminster Constituency
Enfield North

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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