Award

Salesforce restore & backup

COVENTRY UNIVERSITY

This public procurement record has 1 release in its history.

Award

17 Feb 2022 at 11:58

Award Notice
Summary of the contracting process

Coventry University has awarded a contract for the procurement of a Salesforce backup and restore solution, essential for enhancing their Student Engagement Programme (SEP). This contract, valued at £77,634, is categorised under Computer back-up services and was finalised on 6th December 2021, with a contract duration lasting until 5th December 2024. The procurement process was conducted as a closed procedure, with the contract implementation set in the West Midlands region of England.

This tender presents a significant opportunity for businesses specialising in CRM tools, data backup solutions, or IT service management to engage with a notable educational institution. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that can demonstrate innovative solutions aligned with Salesforce integration will find a conducive environment in which to compete. As the University modernises its CRM capabilities, companies that offer tailored services and innovative technology solutions are well-positioned to benefit from this contract.

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Notice Information

Notice Title

Salesforce restore & backup

Notice Description

The University's requirement to procure and embed a backup and restore tool within our Salesforce CRM ecosystem has arisen from inside the University's Student Engagement Programme (SEP). The Student Engagement Programme (SEP) is modernising our end-to-end student experience from those making initial pre-arrival enquiries all the way through to alumni. This is a business-led transformation with the student at the centre which will be enabled by Salesforce - a Customer Relationship Management Solution. This solution is helping us to replace legacy technical solutions which have largely been developed in-house. Therefore, as we move away from reliance on our legacy toolset and over to a Salesforce based CRM, we need to consider other aspects of our CRM business and technical capability, such as this requirement for a data backup and restore tool that will sit tight with our Salesforce platform.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6775820a-7c3e-4aed-86c9-5cfd8de6d31e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Closed procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72910000 - Computer back-up services

Notice Value(s)

Tender Value
£77,634 Under £100K
Lots Value
Not specified
Awards Value
£77,600 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20224 years ago
Submission Deadline
22 Sep 2021Expired
Future Notice Date
Not specified
Award Date
6 Dec 20214 years ago
Contract Period
6 Dec 2021 - 5 Dec 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COVENTRY UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV1 5FB
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
TLG West Midlands (England)
Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

OWNBACKUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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