Award

Tenant Satisfaction Measures Survey

SOUTH KESTEVEN DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

25 Mar 2025 at 14:35

Award Notice
Summary of the contracting process

South Kesteven District Council has completed the procurement process for a "Tenant Satisfaction Measures Survey" in the customer satisfaction survey industry category. The contract, valued at £27,218, involves conducting a mandatory annual perception survey of a sample of the council's tenants in the East Midlands. The procurement method was a competitive quotation below the threshold, specifically targeting small and medium-sized enterprises (SMEs). The tender period concluded on 23rd September 2024, with the contract period spanning from 24th September 2024 to 31st March 2027.

This tender presents significant opportunities for businesses specialising in customer satisfaction and survey services. SMEs are particularly well-positioned to compete for this contract, which could enhance their market presence and expand their portfolio. The successful bidder, Acuity Research & Practice, is an SME itself, indicating that similar-sized enterprises with expertise in tenant and customer satisfaction surveys are well-suited to undertake such projects. Engaging in this contract can facilitate business growth through long-term engagement with local government clients.

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Notice Information

Notice Title

Tenant Satisfaction Measures Survey

Notice Description

Mandatory annual perception survey of a sample of South Kesteven District Council tenants. Contract for 3 years:

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-59932818-2d05-49fe-8c70-ed9fd88e623d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0c5e7908-7968-42d6-98b6-8c53f39c758f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£27,218 Under £100K
Lots Value
Not specified
Awards Value
£27,218 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 202511 months ago
Submission Deadline
22 Sep 2024Expired
Future Notice Date
Not specified
Award Date
3 Sep 20241 years ago
Contract Period
23 Sep 2024 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH KESTEVEN DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GRANTHAM
Postcode
NG31 6TT
Post Town
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
TLF East Midlands (England)
Local Authority
South Kesteven
Electoral Ward
Grantham St Vincent's
Westminster Constituency
Grantham and Bourne

Supplier Information

Number of Suppliers
1
Supplier Name

ACUITY RESEARCH & PRACTICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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