Award

Recruitment of User Research Participants

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

24 Jun 2022 at 10:26

Award Notice
Summary of the contracting process

The procurement process titled "Recruitment of User Research Participants" has been initiated by the Department for Work and Pensions (DWP), focusing on the IT services sector. This contract is aimed at sourcing participant recruitment for user research activities, reflecting the diverse demographics of DWP's payment services users. The procurement method employed is selective, following a call-off from a framework agreement. The contract period is set to commence on 1st July 2022 and conclude on 31st March 2023, with a total contract value of £59,125. The tender period ended on 30th June 2022, highlighting the urgency and deadlines associated with this procurement process, all taking place in the United Kingdom.

This tender presents significant opportunities for businesses, especially small and medium enterprises (SMEs) that specialise in participant recruitment and user research within the technology and social services sectors. Companies with expertise in diverse demographic representation and user experience analysis would be well-positioned to compete, fostering business growth in an increasingly digital landscape. Engaging in this contract could amplify a business's profile within the public sector and pave the way for future collaborations with the DWP and similar organisations.

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Notice Information

Notice Title

Recruitment of User Research Participants

Notice Description

The Department for Work and Pensions are embarking on an ambitious transformation programme to reimagine and make best use of emerging future technologies in the banking industry to ensure that people who get paid by DWP receive the right amount of money, at the right time into the right bank account. As part of this the Department is aiming to get an understanding of the people who will use these services, in order to understand their needs and deliver services that meet these needs. Department for Work and Pensions Digital requires participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of people who use DWP payments services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-59cdb97f-f796-4fa3-aa27-ce409998ff88
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ed597fb3-b055-459b-b2fe-d18422d2005b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£59,125 Under £100K
Lots Value
Not specified
Awards Value
£59,125 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jun 20223 years ago
Submission Deadline
30 Jun 2022Expired
Future Notice Date
Not specified
Award Date
24 Jun 20223 years ago
Contract Period
30 Jun 2022 - 31 Mar 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC1V 2NX
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Bunhill
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

WE RESEARCH

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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