Award

Invitation to Tender Zoho Support Services

CORNWALL DEVELOPMENT COMPANY LTD

This public procurement record has 2 releases in its history.

Award

13 Nov 2021 at 15:13

Award Notice
Tender

05 Oct 2021 at 18:28

Tender Notice
Summary of the contracting process

The Cornwall Development Company Ltd has recently awarded a contract for the "Invitation to Tender: Zoho Support Services", aimed at providing support and development for existing Zoho databases used within their operations. This contract, valued at £40,000, falls within the IT services sector, specifically consulting and software development. The procurement process followed an open method due to its value exceeding the threshold, with the tender period closing on 22nd October 2021. The contract commences on 28th October 2021 and is set to expire on 31st March 2023. The services required are to be delivered in the South West region of the United Kingdom.

This tender represents a significant opportunity for small and medium enterprises (SMEs) and voluntary community social enterprises (VCSEs) capable of providing specialised IT support and software development services. Businesses with experience in Zoho platforms, client relationship management systems, and grant management solutions will find themselves well-positioned to compete for further contracts in this domain. The ongoing nature of this contract suggests potential for additional future work, as the Cornwall Development Company seeks to enhance the functionality of their databases and improve service delivery to small and medium enterprises in the region.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Invitation to Tender Zoho Support Services

Notice Description

CDC has 2 existing separate Zoho Databases. The CIOSGH database uses a Zoho One platform that has been developed over the last 5 years with 33 users. The database has some bespoke options to aid in the development of the delivery of the GIOSGH programme. Primarily this is to track the CIOSGH's interaction with Small and Medium Enterprises (including Sole Traders) from initial point of contact through business diagnostics to provision of information or signposting to appropriate further business support, the production of reports for workflow management/reporting to stakeholders and maintenance/storage of client records for GDPR/audit purposes. The CDC database has 50 active Enterprise Licences. Currently CDC only uses the CRM functionality with a limited Outlook add-on. The system has been developed to meet 3 specific requirements: Management of Grants (See Enclosure 1 for the Blueprint of this process); Tracking of interactions with SMEs to support the collation of evidence for 12 hours of support and Monitoring of enquires for Inward Investors to Cornwall and exports from Cornwall. CDC's database supports the delivery of nine programmes has developed slightly different Zoho processes and reports to meet the specific needs of their programme. This tender is for ongoing support and development of these databases.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5a284fb8-7a40-47dd-b10d-0a17c0962282
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/41a5887f-ca9a-4ec5-b7e2-d3860852145a
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
£40,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Nov 20214 years ago
Submission Deadline
22 Oct 2021Expired
Future Notice Date
Not specified
Award Date
1 Nov 20214 years ago
Contract Period
30 Sep 2021 - 31 Mar 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CORNWALL DEVELOPMENT COMPANY LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REDRUTH
Postcode
TR15 3QG
Post Town
Truro
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK South West (England)
Local Authority
Cornwall
Electoral Ward
Pool & Tehidy
Westminster Constituency
Camborne and Redruth

Supplier Information

Number of Suppliers
1
Supplier Name

ZED GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-5a284fb8-7a40-47dd-b10d-0a17c0962282-2021-11-13T15:13:29Z",
    "date": "2021-11-13T15:13:29Z",
    "ocid": "ocds-b5fd17-5a284fb8-7a40-47dd-b10d-0a17c0962282",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "TEN514",
        "title": "Invitation to Tender Zoho Support Services",
        "description": "CDC has 2 existing separate Zoho Databases. The CIOSGH database uses a Zoho One platform that has been developed over the last 5 years with 33 users. The database has some bespoke options to aid in the development of the delivery of the GIOSGH programme. Primarily this is to track the CIOSGH's interaction with Small and Medium Enterprises (including Sole Traders) from initial point of contact through business diagnostics to provision of information or signposting to appropriate further business support, the production of reports for workflow management/reporting to stakeholders and maintenance/storage of client records for GDPR/audit purposes. The CDC database has 50 active Enterprise Licences. Currently CDC only uses the CRM functionality with a limited Outlook add-on. The system has been developed to meet 3 specific requirements: Management of Grants (See Enclosure 1 for the Blueprint of this process); Tracking of interactions with SMEs to support the collation of evidence for 12 hours of support and Monitoring of enquires for Inward Investors to Cornwall and exports from Cornwall. CDC's database supports the delivery of nine programmes has developed slightly different Zoho processes and reports to meet the specific needs of their programme. This tender is for ongoing support and development of these databases.",
        "datePublished": "2021-10-05T19:28:54+01:00",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 30000,
            "currency": "GBP"
        },
        "value": {
            "amount": 40000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2021-10-22T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-10-28T00:00:00+01:00",
            "endDate": "2023-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/ff58ff44-5597-4721-b06d-0f8f4167763f",
                "datePublished": "2021-10-05T19:28:54+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "biddingDocuments",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/dc223254-145d-4434-8739-c3296add4fb0",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "3",
                "documentType": "biddingDocuments",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/3ed268f5-f2d3-4536-9b15-2936d0c84cf7",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "4",
                "documentType": "biddingDocuments",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/204c1350-0b2a-4e23-9bb5-7847a1b51d82",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "5",
                "documentType": "biddingDocuments",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/72269234-7498-4441-a88f-7fb3bbe2cb80",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "6",
                "documentType": "biddingDocuments",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/161fbdb3-17f9-4abc-8ac3-c2b8068c5c73",
                "format": "application/msword"
            },
            {
                "id": "7",
                "documentType": "biddingDocuments",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/139688a4-ab5c-4e6b-a32b-d5cf3363c4a1",
                "format": "application/pdf"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/S5dm58D3",
            "name": "CORNWALL DEVELOPMENT COMPANY LTD",
            "identifier": {
                "legalName": "CORNWALL DEVELOPMENT COMPANY LTD",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/S5dm58D3"
            },
            "address": {
                "streetAddress": "Station Road",
                "locality": "Redruth",
                "postalCode": "TR153QG",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "nicky.pooley@cornwalldevelopmentcompany.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-11131409",
            "name": "ZED GROUP LIMITED",
            "identifier": {
                "legalName": "ZED GROUP LIMITED",
                "scheme": "GB-COH",
                "id": "11131409"
            },
            "address": {
                "streetAddress": "20-22 Wenlock Road LONDON N1 7GU GB"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/S5dm58D3",
        "name": "CORNWALL DEVELOPMENT COMPANY LTD"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-5a284fb8-7a40-47dd-b10d-0a17c0962282-1",
            "status": "active",
            "date": "2021-11-01T00:00:00Z",
            "datePublished": "2021-11-13T15:13:29Z",
            "value": {
                "amount": 40000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-11131409",
                    "name": "ZED GROUP LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-10-01T00:00:00+01:00",
                "endDate": "2023-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/41a5887f-ca9a-4ec5-b7e2-d3860852145a",
                    "datePublished": "2021-11-13T15:13:29Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "biddingDocuments",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/dc223254-145d-4434-8739-c3296add4fb0",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                },
                {
                    "id": "3",
                    "documentType": "biddingDocuments",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/3ed268f5-f2d3-4536-9b15-2936d0c84cf7",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                },
                {
                    "id": "4",
                    "documentType": "biddingDocuments",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/204c1350-0b2a-4e23-9bb5-7847a1b51d82",
                    "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
                },
                {
                    "id": "5",
                    "documentType": "biddingDocuments",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/72269234-7498-4441-a88f-7fb3bbe2cb80",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                },
                {
                    "id": "6",
                    "documentType": "biddingDocuments",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/161fbdb3-17f9-4abc-8ac3-c2b8068c5c73",
                    "format": "application/msword"
                },
                {
                    "id": "7",
                    "documentType": "biddingDocuments",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/139688a4-ab5c-4e6b-a32b-d5cf3363c4a1",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}