Notice Information
Notice Title
Repairs Portal/Chatbot
Notice Description
* To provide a portal for customers to log and track repairs. * To replace the existing Salix built chatbot/repairs portal. To award the contract to Hallnet Limited Only one bidder provided a response to the RFQ out of 5, because of this extensive product testing has been carried out post-RFQ and all key stakeholders are comfortable that the product is fit-for-purpose.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-5a2aa67b-7f6c-47b7-8e6b-1a9f00167fe1
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/05792d02-eddd-44a0-9517-2a103715617b
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Competitive quotation (below threshold)
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48332000 - Scheduling software package
Notice Value(s)
- Tender Value
- £78,618 Under £100K
- Lots Value
- Not specified
- Awards Value
- £78,618 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Apr 20241 years ago
- Submission Deadline
- 20 Nov 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 31 Mar 20241 years ago
- Contract Period
- 8 Apr 2024 - 8 Apr 2027 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SALIX HOMES LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SALFORD
- Postcode
- M5 4DT
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD34 Greater Manchester South West
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Salford
- Electoral Ward
- Pendleton & Charlestown
- Westminster Constituency
- Salford
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/05792d02-eddd-44a0-9517-2a103715617b
18th April 2024 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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