Award

NUN - Customer Relationship Management (CRM) System

NUNEATON & BEDWORTH BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

25 Apr 2023 at 09:58

Summary of the contracting process

The Nuneaton & Bedworth Borough Council has recently awarded a contract for the provision of a Customer Relationship Management (CRM) System to GRANICUS-FIRMSTEP LIMITED. The procurement method used was "Other - Desktop Based Assessment." The contract value is £190,260 GBP, with a contract period from March 1, 2023, to February 28, 2026. The tender period ended on December 9, 2022, and the location is in the West Midlands, United Kingdom.

This tender presents an opportunity for businesses specialised in software packages, information systems, IT services, consulting, software development, and internet support to grow through contracting opportunities with the Nuneaton & Bedworth Borough Council. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate, leveraging their expertise in the services industry to compete effectively in this procurement process.

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Notice Title

NUN - Customer Relationship Management (CRM) System

Notice Description

Provision of a Customer Relationship Management (CRM) System

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5af60553-f3ab-4875-87cf-22163cc4249a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/986408f4-c040-49f0-8879-de3b87670d41
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Desktop Based Assessment
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£190,260 £100K-£500K
Lots Value
Not specified
Awards Value
£190,260 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Apr 20232 years ago
Submission Deadline
9 Dec 2022Expired
Future Notice Date
Not specified
Award Date
29 Mar 20232 years ago
Contract Period
1 Mar 2023 - 28 Feb 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NUNEATON & BEDWORTH BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NUNEATON
Postcode
CV11 5AA
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)

Local Authority
Nuneaton and Bedworth
Electoral Ward
St Mary's
Westminster Constituency
Nuneaton

Supplier Information

Number of Suppliers
1
Supplier Name

GRANICUS-FIRMSTEP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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