Planning

Enhanced International Support Service (EISS)

DEPARTMENT FOR INTERNATIONAL TRADE

This public procurement record has 1 release in its history.

Planning

16 May 2019 at 08:06

Market Engagement Notice
Summary of the contracting process

The Department for International Trade (DIT) is seeking to procure an Enhanced International Support Service (EISS) aimed at facilitating UK companies' entry into overseas markets. This procurement process is currently in the planning stage, with an engagement end date set for 30th May 2019. The DIT will be conducting a series of market engagements across various global regions from May to December 2019, with plans to establish new arrangements by March 2020. Services will be delivered worldwide, targeting regions such as China, North America, and Europe, among others, with a focus on business analysis consultancy services.

This tender presents significant growth opportunities, particularly for small and medium-sized enterprises (SMEs) engaged in business analysis, marketing consultancy, or related services. Companies with expertise in international trade, market entry strategies, or regional market research would be well-positioned to compete for these contracts. By participating in the market engagement process, businesses can provide valuable feedback that will shape the service delivery model, potentially leading to collaborative ventures aimed at enhancing UK exports globally.

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Notice Information

Notice Title

Enhanced International Support Service (EISS)

Notice Description

This notice is for Market Engagement purposes only. The Department for International Trade (DIT) provides an Overseas Business Network (OBN) Service to help UK companies navigate overseas market entry. The OBN Service is delivered by Overseas Delivery Partners for countries across nine global regions. Following a review, DIT is proposing to procure a replacement service, with improvements that will: ensure easier access into overseas markets, increase export growth, service additionality, engage businesses with high potential export and improve both customer satisfaction and return on investment (ROI) per business supported. We are consulting the market on the delivery model for the Enhanced International Support Service (EISS) to ensure business continuity, by establishing new arrangements by March 2020. Services will be delivered across up to nine global regions: China, South Asia, North America, Latin America & Caribbean, Middle East, Europe, Asia Pacific, Africa and Eastern Europe & Central Asia. The nine global regions will be procured separately. The aim of the Enhanced International Support Service is to simplify the UK exporter journey and as far as possible to deliver a consistent service offer across all regions with the aim being to substantially increase the contribution and value of exports from UK SME's internationally. The Enhanced International Support Service in a global region may include the provision of services to UK businesses seeking to export into the region, planning and market entry advice for exporters, regional market research and advisory. The Enhanced International Support Service in a global region may also include industry sector specific research and advice, developing and maintaining a catalogue of local related specialist service providers (e.g. lawyers, accountants, sector specialists), service catalogue maintenance, regional service coordination, contact hub with associated ICT and digital services (e.g. CRM and call handling systems), support to incoming missions. Market engagement will inform the potential lotting strategy. Market engagement will inform the total value and, if necessary, the way in which the value is split regionally/globally. Additional information: DIT will commence a period of market engagement which will be launched by an event taking place mid to late May 2019 which will be followed by a series of local market engagements in each region. These are planned to take place between May 2019 and December 2019. At these engagements DIT will set out the background for proposed changes to the current service as a means of structuring a debate around potential service improvements. DIT will be inviting potential Suppliers to provide feedback via the means of a market engagement questionnaire, which will inform the next stages of procurement. Suppliers can express an interest to engage with our market engagement process for the Enhanced International Support Services by emailing their expression of interest to; EISS-marketengagement@trade.gov.uk Please specify the region(s) in which you are interested. Potential Suppliers must sign a Non-Disclosure Agreement prior to further communication and receipt of additional information.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5bf1174a-8865-43d8-afde-9713bbce1b2d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d745930e-3705-4ba7-80d5-b7c9d01ccae3
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services

CPV Codes

72221000 - Business analysis consultancy services

73000000 - Research and development services and related consultancy services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

98910000 - Services specific to international organisations and bodies

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 May 20196 years ago
Submission Deadline
Not specified
Future Notice Date
30 May 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR INTERNATIONAL TRADE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2AW
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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