Notice Information
Notice Title
T1-6193-OHA-Call Handling Services
Notice Description
Orwell Housing Association Limited is looking for a company to provide a call handling service to its 4000 properties in and around the East of England throughout Suffolk, Norfolk, Cambridge and Essex. It is anticipated that the contract would be awarded over a three year period with an option to extend for a further two years, subject to annual reviews and meeting the agreed Key Performance Indicators.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-5bf98af0-5f88-445d-86f6-d17a846b45f9
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/6238efe4-ac97-4ab6-8aec-4ee0effa20b1
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £48,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Mar 20223 years ago
- Submission Deadline
- 22 Apr 2022Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 21 Aug 2022 - 20 Aug 2027 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ORWELL HOUSING ASSOCIATION LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- IPSWICH
- Postcode
- IP2 0BE
- Post Town
- Ipswich
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH6 Suffolk
- Small Region (ITL 3)
- TLH62 Ipswich
- Delivery Location
- Not specified
-
- Local Authority
- Ipswich
- Electoral Ward
- Gipping
- Westminster Constituency
- Ipswich
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/6238efe4-ac97-4ab6-8aec-4ee0effa20b1
18th March 2022 - Opportunity notice on Contracts Finder -
https://www.mytenders.co.uk/search/show/search_view.aspx?ID=MAR164014
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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