D3 Tenders | E-Commerce Support & Maintenance Contract

Notice Information

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Notice Title

E-Commerce Support & Maintenance Contract

Notice Description

OS have a mature online presence, with our e-commerce store being rebuilt on the BigCommerce platform in September 2020. We are looking for a supplier to work with us to support, maintain and develop the site, IT associated services (see scope) and deliver on the OS Consumer business ambitions; to improve our e-commerce offering and support the overall vision for the OS consumer of "helping more people to get outside more often". The OS Store sells physical and digital products; however, growth of 3rd party products has an ever-increasing focus on physical items. Currently, the OS proposition to the market relies on offers/price to compete and requires development to create an offering [service, product range and site experience] that presents an alternative USP not centred on price. We are migrating from the map store and its familiar audience to a broader B2C retail environment with a wider product set, therefore increasing the use of third-party products. This combined with the presence of other resellers of OS products & competition from established B2C retailers of third-party products creates a distinct growth opportunity within OS. From a platform perspective, the focus is on providing a user experience equal to or superior to the competition (customer centric not platform centric site). Becoming a market leading store in the B2C space for anyone looking to be active outdoors. We are also focusing on efficiency, automation and simplification of site management, moving team focus away from time consuming lights on activities to site optimisation We are looking for a partner wanting to build out the Big Commerce App capability, making the platform more comparable with the market, managing the cost of that journey (minimise bespoke working through the development of re-usable apps). Bring in knowledge of platform agnostic good practises (UX/SEO etc), finding ways to apply that good practice to the OS store. Additional information: The Tender documentation is free to access and download on the following link: Visit http://in-tendhost.co.uk/os to access the (In-tend) supplier portal. If you encounter any difficulties whilst using the system, you can contact our Support team by phoning 0844 2728810 or emailing support@in-tend.co.uk Is a Recurrent Procurement Type? : Yes

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-b5fd17-5c244145-1852-4f23-bca6-0ec01e5018f5
Publication Source: Contracts Finder
Latest Notice: https://www.contractsfinder.service.gov.uk/Notice/0565987a-e79d-49f2-a3a0-a5ca0506878c
Current Stage: Tender
All Stages: Tender

Procurement Classification

Notice Type: Tender Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Open
Procurement Method Details: Open procedure (above threshold)
Tender Suitability: SME, VCSE
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72200000 - Software programming and consultancy services

72220000 - Systems and technical consultancy services

72224000 - Project management consultancy services

72226000 - System software acceptance testing consultancy services

72227000 - Software integration consultancy services

72246000 - Systems consultancy services

72266000 - Software consultancy services

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 3 Mar 20233 years ago
Submission Deadline: 3 Apr 2023Expired
Future Notice Date: Not specified
Award Date: Not specified
Contract Period: 1 Jun 2023 - 31 May 2026 3-4 years
Recurrence: Not specified

Notice Status

Tender Status: Active
Lots Status: Not Specified
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: ORDNANCE SURVEY
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: SOUTHAMPTON
Postcode: SO16 0AS
Post Town: Southampton
Country: England
Major Region (ITL 1): TLJ South East (England)
Basic Region (ITL 2): TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3): TLJ36 Central Hampshire
Delivery Location: TLJ South East (England)
Local Authority: Test Valley
Electoral Ward: Chilworth, Nursling & Rownhams
Westminster Constituency: Romsey and Southampton North

Further Information

Notice Documents

https://www.contractsfinder.service.gov.uk/Notice/0565987a-e79d-49f2-a3a0-a5ca0506878c
3rd March 2023 - Opportunity notice on Contracts Finder
https://in-tendhost.co.uk/os/aspx/
Additional information on how to apply for this contract

Notice URLs

http://in-tendhost.co.uk/os

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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