This public procurement record has 1 release in its history.

Award

22 Jul 2026 at 16:45

Summary of the contracting process

Ofgem has completed a procurement process for an HR and payroll software system named "2026-022 HR and Payroll Software (iTrent)." The aim was to renew and provide licences, support, and maintenance, alongside related consultancy and professional services for their software solution. The intended use of this software spans several regions, including the United Kingdom and other international locations such as the British Overseas Territories and Europe. The procurement process was executed using an open procedure, with the tender initially closing on 1st January 2026, and the award stage finalised on 30th June 2026. The contract, valued at £885,000, runs from 30th June 2026 to 29th June 2029.

This procurement presents growth opportunities for businesses specialising in software packages and information systems, particularly those offering industry-specific HR and payroll solutions. Companies like Softcat Plc, which secured the contract, exemplify the kinds of organisations well-suited to compete in such tenders. The procurement's open procedure welcomes participation from small and medium-sized enterprises (SMEs), which can leverage this opportunity to expand their service offerings and clientele. With the focus on comprehensive hosting and disaster recovery features, firms with robust technological capabilities in these areas stand to benefit significantly.

How relevant is this notice?

Notice Title

2026-022 HR and Payroll Software (iTrent)

Notice Description

This contract is for the renewal and provision of licences, support and maintenance, and associated services of an HR and payroll software system for Ofgem. This includes access to services, consultancy and professional services specific to the product on an "as-required" basis. The solution shall be fully hosted by the software provider with industry standard disaster recovery and backup processes in place to ensure continuity and data protection.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5c4e2c15-ad80-402f-a974-9bdf2c80ae93
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e20913a5-f5ff-4e83-9187-44dbfb20cdfe
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48442000 - Financial systems software package

48450000 - Time accounting or human resources software package

79631000 - Personnel and payroll services

Notice Value(s)

Tender Value
£885,000 £500K-£1M
Lots Value
Not specified
Awards Value
£885,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20262 weeks ago
Submission Deadline
1 Jan 2026Expired
Future Notice Date
Not specified
Award Date
29 Jun 20261 months ago
Contract Period
29 Jun 2026 - 29 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OFGEM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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