Tender

Enrolment Support Services - International Students

UNIVERSITY OF BRIGHTON

This public procurement record has 1 release in its history.

Tender

28 Mar 2024 at 14:12

Tender Notice
Summary of the contracting process

The University of Brighton is looking for a third-party organisation to provide Enrolment Support Services for International Students. This includes application processing and conversion support for undergraduate and postgraduate programmes. The procurement method is an Open procedure, and the tender deadline is set for 3rd May 2024. The contract period will start on 29th August 2024 and end on 28th August 2027. The services fall under the main procurement category of services in the Administrative educational and Higher education sector.

This tender presents an opportunity for Small and Medium-sized Enterprises (SMEs) interested in providing educational support services. Businesses with experience in email marketing campaigns or application processing may find this tender well-suited for their expertise. The University of Brighton aims to work closely with the selected organisation to enhance offer to enrolment conversion rates and deliver a high level of service to offer holders, thereby creating growth opportunities in the education sector.

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Notice Information

Notice Title

Enrolment Support Services - International Students

Notice Description

The University is seeking a third-party organisation to support the Application processing and conversion support for all overseas undergraduate and postgraduate applications. This is expected to include all undergraduate and postgraduate programmes that do not require an interview. Application processing includes: o Qualifying and processing student applications. Ensuring applications are completed correctly and fully with relevant accompanying documents included. Following-up on in-complete applications and tracking reasons for delays. o Matching eligibility of applicants against entry criteria and issuing offer letters to qualified applicants. o Updating applicant records on Brighton's admissions systems. o Consulting with the Brighton based team about borderline applications. o Supporting the CAS team with the delivery of pre-CAS interviews. o Reporting regularly on progress and working to agreed KPI's. It is expected that the conversion support services will work under the direction of the University of Brighton's Marketing & Recruitment Team and will include: o email marketing campaigns to applications at the enquiry stage that generate new applications. o email marketing campaigns at offer holder stage that drive conversion. o Undertake work to enhance offer to enrolment conversion rates. o Proactively develop initiatives to enhance and improve conversion. o Gain marketing intelligence through telephone campaigns e.g. reasons why students are accepting/declining their offer or other sentiments as required by the University. o Develop and execute an offer to enrolment phone call strategy that provides a high level of service and care to offer holders. Additional information: Is a Recurrent Procurement Type? : Yes

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5db5c89b-8cf8-41a6-a8e7-85f9f86baf5e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/238b9ab0-9b65-4a18-b286-e2835f6af7b8
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

80 - Education and training services

CPV Codes

75121000 - Administrative educational services

80300000 - Higher education services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Mar 20241 years ago
Submission Deadline
3 May 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Aug 2024 - 28 Aug 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BRIGHTON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
UK
Postcode
BN2 4AT
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
Not specified
Local Authority
Brighton and Hove
Electoral Ward
Moulsecoomb & Bevendean
Westminster Constituency
Brighton Kemptown and Peacehaven

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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