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DA from the GCA Vertical Application Solutions FW for the Adult's Social Care Case Management System

STOCKTON-ON-TEES BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

11 Jun 2026 at 12:51

Award Notice
Summary of the contracting process

Stockton-on-Tees Borough Council has conducted a public procurement process for the renewal of its Adults Social Care Case Management System, classified under the software package and information systems industry category. The procurement was part of a call-off from a framework agreement with a selective procurement method. This process is in the award stage, with the award date being 1st June 2026 and the contract to start from 1st October 2026, ending on 30th September 2030. The contract, valued at £409,222.74, ensures the continued functionality of social care services in the North East region of England, which are vital due to statutory responsibilities. SYSTEM C HEALTHCARE LIMITED has been awarded the contract.

This tender provides business growth opportunities, especially for large-scale enterprises in the software and information systems sector, although it was ultimately awarded without a new tender. Opportunities exist for businesses already in frameworks to secure contracts efficiently through reduced procurement times and costs. By leveraging such frameworks, especially when incumbent systems are preferred, businesses can align with public sector needs while providing a substantial value proposition, enhancing chances of securing future opportunities within similar procurement frameworks.

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Notice Information

Notice Title

DA from the GCA Vertical Application Solutions FW for the Adult's Social Care Case Management System

Notice Description

Stockton-On-Tees Borough Council have a statutory responsibility to provide an Adults Social Care Service. The service is required to have a compliant, assured social care case management / care recording system in place to allow the effective assessment and review of all ASC clients and service users in Stockton-on-Tees. The existing solution has reached the end of its contract term, with no further contract extensions available. Failure to provide a compliant solution would also impact on DHSC / CQC inspections and is necessary to fulfil related statutory performance monitoring and reporting functions. Adults Social Care as a service would cease to function due to inability of workers and front door staff to access the case files for all new, current and historic service users. Payments would stop to all Social Care providers, currently valued at approximately PS7.5 million per month. We would not be able to meet our statutory duty for providing an Adult Social Care service. To re-procure and implement a system of this size, this would require 2-3 years. As the contract is due to start October 2026, we do not have the time to run a tender. Additionally, by remaining with the incumbent supplier, we will avoid any implementation, data migration and mobilisation costs. Consequently, bringing the value of this contract down.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5e6c30ce-db94-4567-ab8c-0c24f7f0f6e7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7c94b266-17f2-40f7-81b7-c50bcefa7c98
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£409,222 £100K-£500K
Lots Value
Not specified
Awards Value
£409,222 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jun 20262 weeks ago
Submission Deadline
1 Jun 2026Expired
Future Notice Date
Not specified
Award Date
31 May 20263 weeks ago
Contract Period
30 Sep 2026 - 30 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STOCKTON-ON-TEES BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKTON-ON-TEES
Postcode
TS17 6BJ
Post Town
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC North East (England)
Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

SYSTEM C HEALTHCARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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