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Annual maintenance of SolarWinds Orion

North West Anglia NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

28 Aug 2026 at 16:15

Award Notice
Summary of the contracting process

North West Anglia NHS Foundation Trust procured annual maintenance for SolarWinds Orion, a software monitoring and management platform. The requirement is for software maintenance and repair services (CPV 72267000), delivered for the Trust in Peterborough and the wider East of England. The maintenance supports the continued operation of the Trust’s SolarWinds Orion environment rather than the supply of new hardware or general IT services. The buyer is an NHS foundation trust, so relevant businesses are those providing specialist software support to public-sector or healthcare organisations. The procurement was made through the NOE CPC NOE.0552 Total Technology Solutions framework, indicating that the requirement was sourced from an established technology supplier arrangement.

The procurement is complete and has been awarded through a selective call-off from a framework agreement. The submission deadline was 30 July 2026 at 12:00. The contract runs from 31 July 2026 to 30 July 2027. The awarded value is £36,948.27 including the stated currency of GBP. Phoenix Software Limited was selected as the supplier, with an award date of 31 July 2026. The evaluation basis and award criteria are not described in the available procurement details. The opportunity was identified as unsuitable for small and medium-sized enterprises and for voluntary, community or social enterprise organisations. There was one active award covering the annual SolarWinds Orion maintenance requirement.

This award provides a clear indication that North West Anglia NHS Foundation Trust buys recurring, specialist support for SolarWinds Orion through a technology framework. A credible future competitor would need demonstrable expertise in maintaining and repairing SolarWinds Orion, the capacity to support an NHS foundation trust’s operational software environment, and the ability to provide dependable annual service rather than one-off consultancy. Suppliers should also be able to compete through the relevant NOE CPC Total Technology Solutions framework route, or understand how comparable framework call-offs are accessed. The selected supplier was a large business, while the procurement was marked unsuitable for SMEs and VCSEs, pointing to a requirement better aligned with established technology providers able to handle public-sector contracting processes.

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Notice Information

Notice Title

Annual maintenance of SolarWinds Orion

Notice Description

Annual maintenance of SolarWinds Orion via NOE CPC NOE.0552 - Total Technology Solutions framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5ed16856-f704-494a-9e76-466ae9d4a170
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ea3c094c-0fe1-4161-8933-3a5f18df9d1a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£36,948 Under £100K
Lots Value
Not specified
Awards Value
£36,948 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20261 months ago
Contract Period
31 Jul 2026 - 30 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North West Anglia NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PETERBOROUGH
Postcode
PE3 9GZ
Postcode Area
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH41 Peterborough
Delivery Location
Not specified
Local Authority
Peterborough
Electoral Ward
Ravensthorpe
Westminster Constituency
Peterborough

Supplier Information

Number of Suppliers
1
Supplier Name

Phoenix Software

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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