Award

UKHSA ServiceNow License 25/26

UKHSA

This public procurement record has 1 release in its history.

Award

15 Aug 2025 at 10:42

Summary of the contracting process

The UK Health Security Agency (UKHSA) finalised the award of a contract titled "UKHSA ServiceNow License 25/26", which involves an annual subscription for ServiceNow software for the 2025/2026 period. This procurement is vital for ensuring the ongoing functionality of essential business systems. The contract, categorised under "License management software package" and "Software package and information systems", was awarded on the 11th of August 2025 following a selective procurement approach via a call-off from a framework agreement. The procurement primarily concerns operations in London, with the relevant postal code E14 4PU. The official contract commenced on the 13th of August 2025, concluding by the 12th of August 2026, and was secured with a contract value of £1,106,859.8.

This tender provides substantial opportunities for growth within the software and IT services sector. Companies specialising in software license management and IT systems support would find this contract very suitable, especially those experienced with public sector frameworks. While the procurement was concluded via a call-off method, highlighting opportunities for large-scale suppliers like SOFTCAT PLC to leverage framework agreements, it also signifies potentially growing demand from UK governmental bodies for comprehensive IT solutions. Firms with capabilities in delivering large-scale IT projects, particularly those familiar with frameworks, can anticipate future similar opportunities with organisations like UKHSA.

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Notice Title

UKHSA ServiceNow License 25/26

Notice Description

The authority intend to award the the contract for annual subscription for serviceNow for the 2025/2026 contract year. This procurement ensures continuity of critical business system.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5f8f137e-21cf-40dd-ac29-52b81da6ca0f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0862bda7-43cf-4efb-acf4-c4bc33992e75
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48218000 - License management software package

Notice Value(s)

Tender Value
£1,106,859 £1M-£10M
Lots Value
Not specified
Awards Value
£1,106,859 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Aug 20256 months ago
Submission Deadline
8 Aug 2025Expired
Future Notice Date
Not specified
Award Date
10 Aug 20256 months ago
Contract Period
12 Aug 2025 - 12 Aug 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UKHSA
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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