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Evolutive (Client Relationship Management (CRM)) System

WEST SUSSEX COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

20 Jul 2026 at 08:58

Award Notice
Summary of the contracting process

West Sussex County Council has successfully completed a procurement process for an Evolutive Client Relationship Management (CRM) System classified under the CPV code 72260000 for software-related services. This procurement, valued at £143,250, was carried out through a selective method as a call-off from a framework agreement. The procurement process reached the award stage on 24th June 2026, with the award officially published on 20th July 2026. The contract commenced on 1st July 2026 and is set to conclude on 30th June 2029. The service will be delivered in the South East region of the United Kingdom, specifically addressed to the postcode PO19 1RQ in Chichester.

This procurement represents a significant opportunity for businesses specialising in software development, particularly those providing CRM systems. Though the awarded contract was given to ALCIUM SOFTWARE LTD, a small or medium-sized enterprise (SME), this tender reflects a broader demand for digital solutions within local councils, highlighting potential future opportunities in the public sector. Companies with expertise in software-related services can explore partnerships or sub-contracting possibilities to expand their presence in similar procurement initiatives.

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Notice Information

Notice Title

Evolutive (Client Relationship Management (CRM)) System

Notice Description

Evolutive (Client Relationship Management (CRM)) System

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5fa9ec1b-6c46-4bbb-acc4-955ac36d1b2b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/58477020-4b07-467e-b77f-8851ae742e38
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£143,250 £100K-£500K
Lots Value
Not specified
Awards Value
£143,250 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20262 weeks ago
Submission Deadline
17 Jun 2026Expired
Future Notice Date
Not specified
Award Date
23 Jun 20261 months ago
Contract Period
30 Jun 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST SUSSEX COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHICHESTER
Postcode
PO19 1RQ
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
TLJ South East (England)
Local Authority
Chichester
Electoral Ward
Chichester Central
Westminster Constituency
Chichester

Supplier Information

Number of Suppliers
1
Supplier Name

ALCIUM SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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