Award

Microsoft Support Services

LEICESTERSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

09 Dec 2025 at 12:17

Summary of the contracting process

Leicestershire County Council has recently completed the procurement process for Microsoft Support Services, awarded under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework. The contract, valued at £89,700, is set for a 12-month duration starting from 8th December 2025, with provisions for extension up to two additional years. This tender, classified under the CPV code for office and computing machinery, focuses on services within England and reached the award stage on 5th December 2025. This procurement used an "Other" method under an overarching tender initiation style. Key stakeholders include Leicestershire County Council as the buyer and Phoenix Software Ltd, a small to medium-sized enterprise, as the supplier.

This contract offers substantial opportunities for businesses, particularly those specialising in IT support services or those capable of delivering comprehensive digital solutions. SMEs stand to gain the most, given the procurement's suitability criteria explicitly favouring such enterprises. Engaging in such frameworks can open avenues for further contracts and collaborations, beneficial for businesses aiming to establish or expand their presence in the public sector IT services market. Phoenix Software Ltd's success demonstrates the potential for SMEs to engage and thrive within public procurement processes.

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Notice Title

Microsoft Support Services

Notice Description

Procurement of Microsoft Support Services. Procured via the HealthTrust Europe (HTE) ICT Solutions 2023 Digital Technology Framework (ComIT 3 - Complete IT). The contract term is for 12 months with the option to extend for 2 x 12 months

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5fe2b57f-1793-4300-bf8b-bd4bf3a00601
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3364698f-226c-4955-b356-b8ea18026018
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages


CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

Notice Value(s)

Tender Value
£89,700 Under £100K
Lots Value
Not specified
Awards Value
£89,700 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Dec 20252 months ago
Submission Deadline
4 Nov 2025Expired
Future Notice Date
Not specified
Award Date
5 Dec 20252 months ago
Contract Period
8 Dec 2025 - 7 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEICESTERSHIRE COUNTY COUNCIL
Contact Name
Jenny Atkins
Contact Email
jennifer.atkins@leics.gov.uk
Contact Phone
+44 1163051576

Buyer Location

Locality
LEICESTER
Postcode
LE3 8RA
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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