Award

Stakeholder Research

OFGEM

This public procurement record has 1 release in its history.

Award

09 May 2025 at 16:45

Award Notice
Summary of the contracting process

Ofgem, the UK's energy regulator, has completed a procurement process for a stakeholder research contract titled "Stakeholder Research," classified under research and market research services. This award stage involves conducting surveys to understand stakeholder perceptions of Ofgem's operations, especially in the evolving energy market. The contract is valued at GBP 680,000 and was awarded to Think Insight and Strategy (BritainThinks) Limited. The procurement was conducted using an open procedure method, with the tender period concluding on 1st January 2025. The contract period starts on 17th March 2025 and ends on 16th March 2029, covering locations worldwide, including British Overseas Territories, Channel Islands, and the UK.

This tender presents significant opportunities for businesses specializing in research services, particularly those adept in agile and responsive methodologies. Companies with experience in both quantitative and qualitative research, capable of delivering insights tailored to an organisation’s strategic priorities and engagement objectives, are best suited to compete. The focus on stakeholder sentiment across a broad geographical area means that firms with extensive networks and capacity for international research will stand to benefit the most. Moreover, the contract's suitability for small and medium enterprises (SMEs) suggests Ofgem's openness to innovative, nimble research agencies that can adapt quickly to changing stakeholder needs and market conditions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Stakeholder Research

Notice Description

This contract is for a supplier to conduct of surveys to understand stakeholder perceptions of Ofgem and the duties that it carries out such as the energy transition. Ofgem requires the support of stakeholders to deliver its objectives and as part of this, the organisation needs to understand how stakeholders perceive Ofgem and the work it does. The energy market is becoming increasingly dynamic and continues to evolve, set against a backdrop of political change. Ofgem must respond at pace to these challenges. It will require more bespoke and regular insight as to how its stakeholders perceive it and the organisation's response towards the energy transition. Conducting primary research with Ofgem's stakeholders is a keyway that Ofgem obtains this insight. The research must explore and track stakeholder sentiment against key areas including Ofgem's strategic priorities, and strategic engagement objectives. Ofgem has undertaken stakeholder research every two years since 2016. This has primarily focused on quantitative reputational surveys to provide key tracking data, supplemented with in-depth qualitative interviews to focus on key findings and provide depth of insight. This approach has helped Ofgem understand stakeholder perceptions. The current two-year cycle surveys gives Ofgem a good overall view on headline trends, but it does not enable Ofgem to quickly ascertain the impact of any remedies or new policies introduced. Ofgem requires an agile and responsive approach to gather timely insight from our stakeholders. Ofgem therefore proposes to commission a draw down contract for stakeholder research with a single research agency to meet the demand for robust and agile stakeholder research. This will allow the research approach to flex, based on organisational needs.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-606f19b8-6455-4890-bc75-a701207b0b7e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/22925ac8-aad4-407f-be1d-f2f6c74c4644
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73110000 - Research services

79310000 - Market research services

Notice Value(s)

Tender Value
£680,000 £500K-£1M
Lots Value
Not specified
Awards Value
£680,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
9 May 20259 months ago
Submission Deadline
1 Jan 2025Expired
Future Notice Date
Not specified
Award Date
14 Mar 202511 months ago
Contract Period
17 Mar 2025 - 16 Mar 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFGEM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

THINK INSIGHT AND STRATEGY (BRITAINTHINKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-606f19b8-6455-4890-bc75-a701207b0b7e-2025-05-09T17:45:06+01:00",
    "date": "2025-05-09T17:45:06+01:00",
    "ocid": "ocds-b5fd17-606f19b8-6455-4890-bc75-a701207b0b7e",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MT234484",
        "title": "Stakeholder Research",
        "description": "This contract is for a supplier to conduct of surveys to understand stakeholder perceptions of Ofgem and the duties that it carries out such as the energy transition. Ofgem requires the support of stakeholders to deliver its objectives and as part of this, the organisation needs to understand how stakeholders perceive Ofgem and the work it does. The energy market is becoming increasingly dynamic and continues to evolve, set against a backdrop of political change. Ofgem must respond at pace to these challenges. It will require more bespoke and regular insight as to how its stakeholders perceive it and the organisation's response towards the energy transition. Conducting primary research with Ofgem's stakeholders is a keyway that Ofgem obtains this insight. The research must explore and track stakeholder sentiment against key areas including Ofgem's strategic priorities, and strategic engagement objectives. Ofgem has undertaken stakeholder research every two years since 2016. This has primarily focused on quantitative reputational surveys to provide key tracking data, supplemented with in-depth qualitative interviews to focus on key findings and provide depth of insight. This approach has helped Ofgem understand stakeholder perceptions. The current two-year cycle surveys gives Ofgem a good overall view on headline trends, but it does not enable Ofgem to quickly ascertain the impact of any remedies or new policies introduced. Ofgem requires an agile and responsive approach to gather timely insight from our stakeholders. Ofgem therefore proposes to commission a draw down contract for stakeholder research with a single research agency to meet the demand for robust and agile stakeholder research. This will allow the research approach to flex, based on organisational needs.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "73110000",
            "description": "Research services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79310000",
                "description": "Market research services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 680000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2025-01-01T00:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-03-17T00:00:00Z",
            "endDate": "2029-03-16T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-84321",
            "name": "Ofgem",
            "identifier": {
                "legalName": "Ofgem"
            },
            "address": {
                "streetAddress": "10 South Colonnade, Canary Wharf",
                "locality": "London",
                "postalCode": "E14 4PU",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Osadebamwen Osifo",
                "email": "procurement2@ofgem.gov.uk",
                "telephone": "+44 2079017000"
            },
            "details": {
                "url": "http://www.ofgem.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-07291125",
            "name": "Think Insight and Strategy (BritainThinks) Limited",
            "identifier": {
                "legalName": "Think Insight and Strategy (BritainThinks) Limited",
                "scheme": "GB-COH",
                "id": "07291125"
            },
            "address": {
                "streetAddress": "west Wing, Sommerset House, Strand, London"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-84321",
        "name": "Ofgem"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-606f19b8-6455-4890-bc75-a701207b0b7e-1",
            "status": "active",
            "date": "2025-03-14T00:00:00Z",
            "datePublished": "2025-05-09T17:45:06+01:00",
            "value": {
                "amount": 680000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-07291125",
                    "name": "Think Insight and Strategy (BritainThinks) Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-03-17T00:00:00Z",
                "endDate": "2029-03-16T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/22925ac8-aad4-407f-be1d-f2f6c74c4644",
                    "datePublished": "2025-05-09T17:45:06+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
                    "url": "https://www.mytenders.co.uk/search/show/search_view.aspx?ID=MAY169730"
                }
            ]
        }
    ]
}