Award

Customer Relationship Management Software

NORTH DEVON DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

31 Oct 2018 at 16:11

Award Notice
Summary of the contracting process

The North Devon District Council has completed the procurement process for a Customer Relationship Management Software project, with a total value of £109,000. This contract falls under the IT services industry category, specifically focusing on consulting, software development, internet and support. The procurement was conducted through an open procedure as part of the G-Cloud 10 Framework Agreement RM1557.10. The contract period is set from 1st November 2018 to 31st October 2022, and is located in the South West region of England. The tender period concluded on 28th September 2018.

This tender offers significant opportunities for businesses specialising in IT services, particularly those involved in software development and consulting. Companies that are well-suited to compete include software firms capable of delivering customer relationship management solutions, as well as SMEs that excel in innovative IT services. The successful supplier, Firmstep, demonstrates an example of how tech companies can engage in local government contracts to grow their business and expand their service offerings within the public sector.

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Notice Information

Notice Title

Customer Relationship Management Software

Notice Description

Customer Relationship Management Software Procured through G-Cloud 10 Framework Agreement RM1557.10

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-60e228bd-0d44-4613-9d8f-b2eb986528f4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aa4dbad5-9bde-43f6-b724-b213a7a639f0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£109,000 £100K-£500K
Lots Value
Not specified
Awards Value
£109,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Oct 20187 years ago
Submission Deadline
28 Sep 2018Expired
Future Notice Date
Not specified
Award Date
31 Oct 20187 years ago
Contract Period
1 Nov 2018 - 31 Oct 2022 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH DEVON DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COMMERCIAL ROAD
Postcode
EX31 1DG
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
North Devon
Electoral Ward
Barnstaple Central
Westminster Constituency
North Devon

Supplier Information

Number of Suppliers
1
Supplier Name

FIRMSTEP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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